[June 02, 2010] American Foundation for the Blind to Deploy LiveAction Software for Network Management Tweet Jun 02, 2010 (Close-Up Media via COMTEX) -- ActionPacked! Networks announced that the American Foundation for the Blind (AFB) has selected the company's LiveAction software to monitor and manage the configuration and quality of service (QoS) of the foundation's nationwide Cisco-based network. AFB chose LiveAction as part of its strategy to manage its entire network in-house in order to provide more responsive service for its employees and web site visitors, especially those who are blind or visually impaired. "We used to outsource all of the company's network management, but service providers could not keep up with our needs," said AFB Systems Engineer Roberto Hernandez. "In addition to providing basic network services, we evaluate and test many new technologies for the blind and this requires very frequent and accurate adjustments of our network. Hernandez said AFB selected LiveAction software from ActionPacked! Networks for its live visual modeling of the network topology and traffic, and because it was the only tool available for creating, editing, and implementing QoS policies on demand. The AFB currently uses LiveAction to troubleshoot its Voice-over-IP (VoIP) service, monitor network performance, and to ensure network accessibility for all users including a percentage of remote employees and telecommuters. "AFB absolutely did the right thing for their network users even though it was not a simple approach," said ActionPacked! Founder Nelson Kanemoto. "We're eager to provide them with a tool that makes even the most difficult features of their Cisco network simple to use." Many of AFB's primary network applications such as Internet access, VoIP, file sharing, and office applications are much like those found in a typical business network. Where AFB's network differs significantly is its use and support of assistive technologies and remote desktop applications for the blind. ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]