[May 28, 2010] Newfound Communications Inks Reseller Partnership with Merrill & Associates Tweet May 28, 2010 (Close-Up Media via COMTEX) -- Newfound Communications, Inc., a provider of call recording, interactive voice response (IVR) and dialing solutions for the telecommunications industry, announced a strategic reseller partnership with Merrill & Associates, a full-service technology consultancy based in California and Nevada. Under the terms of the agreement, Merrill & Associates will resell Newfound's full portfolio of solutions including IP Call Recorder, VXML Dialer and MediaMixer. Through this partnership, Merrill & Associates' customers will benefit by deploying call recording and emergency notification products from Newfound. Merrill & Associates is a provider of business communications solutions, including Voice over IP (VOIP), unified communications, voice/data convergence, messaging solutions, video conferencing, contact center applications and network/carrier services. "Newfound has an excellent suite of products that will integrate incredibly well with the solutions that we are already providing," said Andy Sherman, Director of Sales & Marketing at Merrill & Associates. "The partnership will enhance our ability to bring high quality recording and notification products to our clients as we continue to look for ways to enhance their call center environments. We are excited to begin this relationship and believe that the synergies between our companies will lead to success." "We decided to partner with Merrill & Associates based on its excellent reputation in delivering IP solutions to its customers," said Kris Hopkins, President and CEO of Newfound Communications. "Our product suite fully complements Merrill & Associates' expertise in SIP, CTI and integrated VoIP applications, providing customers with the capability to take advantage of automated dialing and call recording solutions." Newfound Communications, Inc. is a provider of dialing, call recording and interactive voice response (IVR) solutions. More Information: www.newfoundcomm.net ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]