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First mobile recording solution launched by Orange Business Services - Trading Solutions, meeting new compulsory regulations(M2 PressWIRE Via Acquire Media NewsEdge) London, -- Orange Business Services - Trading Solutions, the leader in voice and electronic trading infrastructure and services for the trading communities, today announced the launch of the first mobile recording solution for traders. From next year it is likely that the current exemption on recording mobile phone conversations will be removed and all conversations related to a trade including those on mobile phones will need to be recorded. This solution is guaranteed to help traders get ahead and meet these requirements when recording mobile phone conversations becomes necessary. With this end-to-end solution, Orange Business Services - Trading Solutions' traders will be the first to take advantage of this new state-of-the-art recording technology which has been developed in partnership with Voxsmart, the mobile recording specialist. As well as meeting compulsory regulation requirements this solution will provide companies with better resiliency against pandemics or disasters if business continuity plans (BCP) need to be actioned, and calls can be recorded if traders need to work remotely whilst still adhering to compliance regulations. Users will also have the flexibility of not always needing to be in the office given the ability to work remotely through this solution. The mobile recording solution will initially be available on Smartphones and offers users automatic recording of all calls, instant messaging, SMSs and voicemail, wherever they are, globally. It is also turret, recording system and operator agnostic so can be used regardless of the network being used and is completely transparent to the user so that they are aware that the call is being recorded. The user also has the ability to switch off the recording facility if personal calls come in, but the call can still be tracked. "We anticipated the regulations around mobile recordings were going to be strengthened in terms of recording especially after the recent FSA announcement and are proud to be the first provider that will allow traders access to these new mobility features, enabling them to get ahead and meet the compliance regulations," said Caroline Ourion, compliance director, Orange Business Services - Trading Solutions. "We have worked very hard on the key functionalities of this solution according to traders needs and look forward to expanding the facility in the near future." About Orange Orange is the key brand of France Telecom, one of the world's leading telecommunications operators. With 126 million customers, the Orange brand now covers Internet, television and mobile services in the majority of countries where the Group operates. At the end of 2008, France Telecom had consolidated sales of 53.5 billion euros (38.1 billion euros for the first nine months of 2009) and at 30 September 2009, the Group had a customer base of almost 190 million customers in 32 countries. These include 128.8 million mobile customers and 13.4 million broadband Internet (ADSL) customers worldwide. Orange is the number three mobile operator and the number two provider of broadband Internet services in Europe and, under the brand Orange Business Services, is one of the world leaders in providing telecommunication services to multinational companies. The Group's strategy, which is characterized by a strong focus on innovation, convergence and effective cost management, aims to establish Orange as an integrated operator and benchmark for new telecommunications services in Europe. Today the Group remains focused on its core activities as a network operator, while working to develop its position in new growth activities. To meet customer expectations, the Group strives to provide products and services that are simple and user-friendly, while maintaining a sustainable and responsible business model that can be adapted to the requirements of a fast-paced and changing eco-system. France Telecom (NYSE:FTE) is listed on Euronext Paris (compartment A) and on the New York Stock Exchange. For more information: www.orange.com, www.francetelecom.com, www.orange-business.com Orange and any other Orange product or service names included in this material are trade marks of Orange Personal Communications Services Limited, Orange France or France Telecom. About Orange Business Services Orange Business Services has more than 40 years of experience in Brazil supporting customers from a range of different sectors. With 500 employees and several PoPs spread across all regions of the country, Orange Business Services is well positioned to provide full network redundancy and diversity. About Orange Business Services - Trading Solutions a single source of innovation. Orange Business Services - Trading Solutions is a leading provider of convergent voice and electronic trading infrastructure and services for the trading communities. It is an international subsidiary of the Orange Group, employing over 450 people in the 15 major financial centres across the globe including Beijing, Frankfurt, Geneva, Hong Kong, London, Madrid, Milan, New York, Paris, Shanghai, Sydney, Singapore, Tokyo and Zurich. The company is supported by a global partner network of distributors in 50 countries offering customers 24/7 service. Orange Business Services -Trading Solutions has more than 40 years experience of working with the financial services trading industry. With a focus on building long-term partnerships with customers, Orange Business Services - Trading Solutions brings innovative solutions and the highest quality services to the trading community. It provides optimised solutions over its dedicated trading network to a community of more than 2,000 network member organisations, encompassing buy-side and sell side institutions and trading venues. Orange Business Services - Trading Solutions also offers flexible trading products and services including state of the art, unified voice trading solutions with over 40,000 turrets in play featuring user's programmable interfaces, touch screens and voice/instant messaging recording solutions. For more information about Orange Business Services - Trading Solutions please visit http://www.orange-business.com/trading-solutions ((Comments on this story may be sent to [email protected])) (c) 2010 M2 COMMUNICATIONS |