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Research and Markets: VoIP Penetration Forecast to Reach 79% of US Businesses by 2013DUBLIN --(Business Wire)-- Research and Markets (http://www.researchandmarkets.com/research/4eec0c/us_business_voip_o) has announced the addition of the "US Business VoIP Overview: Optimization Trumps Expansion" report to their offering. Many businesses with existing VoIP capabilities chose to spend 2009 fortifying the proportion of their total voice capabilities dedicated to IP. This was often at the expense of expanding VoIP capabilities to new locations. In-Stat (News - Alert) now finds that 41% of businesses with VoIP capability have no legacy TDM voice services, vs. 34% in 2008. 42% of US businesses now have a VoIP solution in at least one location. Hosted IP services such as IP Centrex and Broadband IP Telephony saw steady growth in 2009, while IP PBX (News - Alert) growth was significantly stunted. While there are indications that the economy and high-tech investments are in slow recovery, IP equipment investments are likely to lag other areas. This report reviews the key factors driving VoIP adoption, the impact of a slowing economy, and the multiple flavors of IP finding roots in the US business market. Survey results of 1,000 decision makers in organizations that have adopted VoIP are reviewed. Line/seat and revenue forecasts through 2013 for Hosted IP Centrex and broadband IP telephony within the US are provided, along with a worldwide IP PBX line forecast. This research is part of the Business IP Communications service. Growth in the business IP market has tremendous potential to disrupt the traditional telephone industry on multiple levels. Service providers, equipment manufacturers and systems integrators are increasingly offering different types of business VoIP solutions. IT managers and C-level executives recognize the cost savings and flexibility that VoIP solutions can bring to their businesses, but issues remain before comprehensive adoption takes place, such as security, integration and end-user transparency. Business adoption of IP communications will also be influenced by how companies integrate other communications functionalities, such as wireless connectivity via Wi-Fi and WiMAX (News - Alert), IM, and video applications. Executive Summary: VoIP penetration among US businesses will increase rapidly over the next few years, reaching 79% by 2013, compared to 42% at the end of 2009, reports the author. This penetration reflects companies having a VoIP solution deployed in at least one location. VoIP adopters have a good understanding of the cost savings associated with VoIP, and have oriented their limited budgets to optimizing efficiency and savings by replacing legacy TDM voice solutions, says David Lemelin, In-Stat analyst. With businesses opening up fewer new locations than we have seen in recent years, much of this current investment is occurring at headquarters locations where efficiencies and savings can be maximized. Recent research found the following: Hosted IP Centrex has now surpassed Broadband IP Telephony as the leading revenue-generating, carrier-based business VoIP solution. 33% of businesses that have already deployed VoIP solutions report that recent economic conditions have caused them to slow additional deployment plans, compared to 30% reporting no change in plans. Broadband IP Telephony revenues continue to grow and will more than double by 2013, compared to 2008. This growth will be fueled by single-user applications among increasingly distributed and mobile workforces. Recent research, US Business VoIP Overview: Optimization Trumps Expansion, covers the US business market for IP telephony. It includes: Examination of the US business market for IP telephony based on survey results of 1000 US business decision makers currently using VoIP. Worldwide IP PBX line shipment forecast 20072013. US Hosted IP Centrex seats in service forecast 20082013. US Hosted IP Centrex revenues forecast 20082013. Analysis of VoIP market barriers and drivers. Key Topics Covered: Executive Summary Introduction VoIP Generally Gaining Strength In Spite of Economic Concerns Truncation of Deployment Due to Economic Uncertainty Carrier-Provided Solutions Appeal Primarily to SMBs, But Growing Among Businesses Overall Carrier-Provided VoIP Solutions Still Led by BBIPT Vonage (News - Alert) Has Become a Major BBIPT Player in the Business Market, But Many Vendors In the Mix No Single Premises-Based Solution Reigns Supreme IP Phones Are Still Not Pervasive Nearly Two Thirds of Total Voice Lines Among Current VoIP Users are Now IP at Headquarter Locations IM Waning as a Significant Factor in the Business VoIP Arena Factors Driving VoIP Adoption VoIP Forecasts IP PBX Forecast Hosted IP Centrex Forecast Broadband IP Telephony Forecast Implications Methodology Data Collection Data Weighting Size of Business Definitions Glossary List of Tables List of Figures For more information visit http://www.researchandmarkets.com/research/4eec0c/us_business_voip_o. |

