[November 17, 2009] BRIEF: Vonage to refund $3 million Tweet Nov 17, 2009 (The News and Observer - McClatchy-Tribune Information Services via COMTEX) -- Internet phone pioneer Vonage will issue $3 million in refunds to dissatisfied customers in North Carolina and other states under an agreement with 32 state regulators announced Monday. The refunds are part of a settlement over complaints alleging that the company refused to cancel service after a trial period. About 65 people in North Carolina complained to the state attorney general. Those customers were typically owed $100 to $150, said attorney generalspokeswoman Noelle Talley. To qualify for the refund, North Carolina consumers must file a complaint by March 16, 2010. The forms are available at www.ncdot.gov or at877-566-7226. To see more of The News & Observer, or to subscribe to the newspaper, go to http://www.newsobserver.com. Copyright (c) 2009, The News and Observer, Raleigh, N.C. Distributed by McClatchy-Tribune Information Services. For reprints, email [email protected], call 800-374-7985 or 847-635-6550, send a fax to 847-635-6968, or write to The Permissions Group Inc., 1247 Milwaukee Ave., Suite 303, Glenview, IL 60025, USA. [ Back To TMCnet.com's Homepage ]