[November 17, 2009] TeleWare: FREE resilience on all DDIs with TeleWare SIP Trunking Tweet North Yorkshire, UK, Nov 17, 2009 (M2 PRESSWIRE via COMTEX) -- TeleWare, the leading provider of intelligent communication solutions to businesses and service providers, today announced the immediate availability of the TeleWare SIP Trunking solutions, complete with the ability to deliver resilience for DDIs within the trunk. The TeleWare SIP Trunking solutions are provided from the existing high quality multi tenancy platforms in London Docklands and Heathrow and can be delivered, complete with a feature rich set of applications, in a resilient and redundant architecture. Application support from the hosted communications platform provides resilience and rerouting options to enrich the SIP Trunking offering and ensure that the services delivered to customers meet the business requirements for continuous communications. The TeleWare SIP Trunking solutions will minimise overheads while ensuring business services are transparent and manageable, they will use the power of the TeleWare platform to provide customers with FREE resilience on all DDIs within the SIP Trunk, based on predefined alternative numbers and remove the need for costly gateways when connecting IP enabled telephone systems. According to Gartner analyst Robert F. Mason, "The ability to share concurrent call volumes can save between 30% and 50% for enterprises with large numbers of small, distributed locations." In his May 2009 report SIP Trunking: Where Are the Savings? he explains that "Customers with a concentration of traffic between a branch and a headquarters location will have the largest savings, since these calls do not carry an additional cost. Low-criticality sites can also use SIP trunks for local calling, combining all voice and data requirements in a single facility." SIP Trunking reduces the costs of communication within the organisation; it offers a way to lower both capital and operating expenses for business networks. Traditionally, a company's telephone switch is connected to the public telephone network (PSTN) via ISDN using basic rate or primary rate circuits to the PSTN. With SIP Trunking, this connection is replaced by a SIP Trunk, a line or channel based on the SIP protocol, which provides high levels of interoperability with IP devices on the market today. A SIP Trunk provides a cost efficient, high quality and reliable replacement for traditional ISDN PRI or analogue circuits. TeleWare's fully accredited Hosted Communications channel has already undergone training and will be offering the SIP Trunking solution to their prospects in the UK with immediate effect. About TeleWare TeleWare is the leading UK supplier of intelligent communications solutions provided as packaged and tailored application software. TeleWare's applications are delivered as on-premise, hosted or managed services to all sizes of businesses. TeleWare customers include over 23% of the FTSE 100 and approaching 21% of the top 1000 blue chip national and multinational companies. TeleWare's applications provide business communications solutions for mobility, personal contact management, messaging and call management solutions. Unparalleled interoperability enables seamless integration with a wide range of PBX and application vendors. A commitment to open standards ensures flexibility, freedom and choice. TeleWare is a Microsoft Gold Certified Partner, has certification for the quality standard ISO9001/2008 TickIT and has been awarded the Investors in People national standard for training and development of its employees to achieve its business goals. www.teleware.com About Hosted Communications The full TeleWare applications portfolio is delivered under the software as a service model from our hosted datacentres providing across from both TDM and IP networks using a variety of carriers including Gamma, Viatel, Exponential-e, BT Datastream and BT Featurenet. Our hosted services are brought to market through sales partners, are delivered from data centres in Thirsk, Docklands and Heathrow. Solutions range from basic IP telephony services to location and device-independent voice services for field based, flexible and variable location staff. Solutions are marketed under the Samsung Hosted Communications and Hosted Communications brands. www.samsunghosted.com www.hosteddirect.com About Private Mobile Networks (PMN) Private Mobile Networks provides private GSM network solutions for a variety of deployment scenarios including: remote sites, GSM infill situations and rapid deployment applications. PMN also offers a viable alternative to DECT for in-building solutions and provides fixed mobile convergence solutions to businesses. www.privatemobilenetworks.com www.privatemobileoffice.com CONTACT: Lesley Hansen, Group Marketing Director, TeleWare Plc Tel: +44 (0)1845 521 102 e-mail: [email protected] Anne Harding, The Message Machine Tel: +44 (0)1895 631 448 e-mail: [email protected] ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.net on the world wide web. 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