[November 17, 2009] 'Remote working makes SMB staff more productive - study' Tweet Nov 17, 2009 (DMEUROPE via COMTEX) -- A survey of 500 SMBs in the UK and US reveals evolving IT priorities and attitudes. The study, conducted by Kelton Research for remote access provider LogMeIn, found that IT is a strategic enabler, with 96 percent of IT managers reporting that their department is viewed as a strategic part of the business. Over 60 percent (63%) of non-IT managers say remote access services make their staff more productive; and 68 percent of IT managers report providing support for personal technology, including computers and smartphones. Nearly seven in ten (68%) IT managers surveyed say their departments provide technical support for personal devices, including smartphones and computers; and 61 percent of non-IT managers report that some, if not all, the computers they use for work purposes are their own. Even more (68%) say this is true of the smartphones they use for work. The LogMeIn SMB IT Pulse survey finds more than six in ten (63%) managers and seven in ten (71%) IT managers agree that remote access services make their staff more productive. The survey finds that nearly a quarter (23%) of SMB employees work off-site at least once a week and about 12 percent of them work virtually. More than half (51%) of SMBs surveyed plan to increase their use of remote access services over the next six months. Distributed for DMeurope.com via M2 Communications (www.m2.com) [ Back To TMCnet.com's Homepage ]