[November 13, 2009] PRC Named among Year's Top Outsourcers by ContactCenterWorld.com Tweet FORT LAUDERDALE, Fla. --(Business Wire)-- PRC, LLC (www.prcnet.com), a premier provider of outsourced customer contact management services, announced today that it has been awarded a 2009 Top Outsourcer designation by ContactCenterWorld.com, an international membership association for the call center industry. For this year's awards, PRC was ranked among the top global providers in the blended category. "PRC is thrilled to be recognized as a preeminent outsourcing provider by ContactCenterWorld.com," says Steve Richards, PRC's CEO. "This prestigious award underscores our commitment to leading the curve in world-class service delivery and call center innovation. Moreover, it confirms that after a quarter-century, we're still doing the right thing for our clients." The Top Outsourcer Ranking Awards program acknowledges the top companies that have outperformed their peers across a variety of key service areas, including inbound, outbound or blended contact center services. In evaluating award candidates, ContactCenterWorld.com looks at multiple qualifications such as number of agents, percent growth of sales revenue, and automated call handling across service areas. Launched in 1999, ContactCenterWorld.com has over 117,000 corporate members within contact centers around the globe. Its mission is to help operational managers and executives access the industry information and support needed to make educated business decisions. "The Top Outsourcer listing has become a trusted benchmark for companies seeking the best the industry has to offer, and it's an honor to be a part of it," says Greg Carr, Sr. Vice President of Sales & Marketing. "Our Top Outsourcer designation will give our prospects confidence that PRC is a globally recognized and quality-driven performer, and it will affirm to our existing clients that they have chosen the right partner for their outsourcing needs." About PRC PRC is an outsourced Business Solutions Provider globally delivering Customer Management and Sales and Marketing services on behalf of leading brands. With over 25 years of experience, PRC delivers solutions that support communications to target, acquire, grow, retain and develop customer relationships that deliver a positive return on their clients' investment. Headquartered in Ft. Lauderdale, Florida, the Company supports clients worldwide through its global network of centers. PRC is privately held. [ Back To TMCnet.com's Homepage ]