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Empirix Solution Earns Avaya Compliant RatingNov 12, 2009 (Close-Up Media via COMTEX) -- Empirix Inc., a provider of service quality assurance solutions for new IP communications, announced that its Empirix Proactive Communications Assurance solution is compliant with contact center solutions from Avaya, a supplier of business communications applications, systems and services. Empirix said its Proactive Communications Assurance solution gives organizations the ability to test their outbound contact center, enabling companies to ensure performance, an end-user experience and compliance with government regulations. The Empirix solution is now compliance-tested by Avaya for compatibility with Avaya Aura Communication Manager on Avaya S8700 servers with MCC1 Media Gateways and Avaya Proactive Contact with PG230RM. "Earning the Avaya compliance accreditation is important because it gives customers an approach to ensuring the performance of the Avaya solutions in their environments from end-to-end," said Tim Moynihan, VP, marketing for the enterprise business unit at Empirix. "Combined with products, such as Avaya Proactive Contact and Avaya Aura, Empirix Proactive Communications Assurance gives organizations confidence that their business-critical outbound infrastructures will deliver." Empirix is a Platinum member of the Avaya DevConnect program-an initiative to develop, market and sell third-party products that interoperate with Avaya technology. ((Comments on this story may be sent to [email protected])) |
