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Ditech Voicemail-to-Text Service Tapped for Microsoft Exchange Unified Messaging
[November 11, 2009]

Ditech Voicemail-to-Text Service Tapped for Microsoft Exchange Unified Messaging


Nov 11, 2009 (Close-Up Media via COMTEX) -- Ditech Networks, a provider of voice processing solutions, announced that its PhoneTag voicemail-to-text has been chosen as a integrated option on Microsoft Exchange Unified Messaging 2010 product.

PhoneTag allows business users to save time by reading transcribed voicemails within their email rather than spending time listening to them.

Ditech's PhoneTag service will be included in the Microsoft 2010 Unified Messaging product through Microsoft's Voice Mail Preview Partnership. Microsoft's Exchange Unified Messaging product works in conjunction with Microsoft's Office Communication Server product to provide unified voice and e-mail messaging as well as, calendaring, contacts and tasks; support for mobile and web-based access to information, and more. As part of the enhanced 2010 feature set, Ditech's PhoneTag service will automatically transcribe new voice messages to text and send them directly to the user's inbox as an email attachment.


PhoneTag is a cloud service that uses a proprietary system to deliver transcribed voicemail messages.

"Voicemails in their current form are just trapped information, forcing the recipient to manually retrieve them," said Karl Brown, vice president of Marketing at Ditech Networks. "By integrating PhoneTag's voice-to-text service into the upcoming Microsoft Exchange, end-users will now have an option to access the information in the same seamless way they currently do with email." ((Comments on this story may be sent to [email protected]))

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