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Cicero Inc. Wins the American Teleservices Association Technovation Award
(Market Wire Via Acquire Media NewsEdge) CARY, NC -- (MARKET WIRE) -- 10/20/09 --
On Tuesday, October 6, 2009, Cicero Inc. (OTCBB: CICN), a leading
provider of desktop automation and integration solutions, was honored by
the American Teleservices Association (ATA) with a Technovation award for
the Cicero Platform. During the three-day National ATA Convention and Expo,
Cicero was judged by a panel of representatives from the software and
contact center operations industries to have provided an innovative
solution for a problem facing the majority of contact centers; namely the
need to bring together data from a variety of applications in a rapid,
cost-effective manner.
The Cicero Platform
is a leading framework for organizing, integrating and enabling an
organization's various enterprise software applications to operate
seamlessly on users' desktops. Cicero goes beyond the more typical
server-based solutions by non-invasively exploiting the interaction between
the applications and the platform on which they run. A set of tools and a
structure ("Framework") makes it simple to integrate applications that
aren't typically designed to work together onto one desktop, eliminating
incompatibility issues while creating operational efficiencies.
"We are thrilled to be honored by the American Teleservices Association. As
a member of ATA, we recognize how distinguished this award is," said John
Broderick, CEO of Cicero. "I'm pleased that the Cicero Platform is
recognized for its contribution to the growth and the education of contact
center capabilities."
Cicero is implemented in contact centers to increase agent productivity, in
financial services to streamline workflow and consolidate information, and
in government to extract information from legacy systems without access to
backend systems. To learn more visit: www.ciceroinc.com.
American Teleservices Association
The American Teleservices Association (ATA) is the only non-profit trade
organization dedicated exclusively to the advancement of companies that
utilize contact centers as an integral channel of operations. ATA members
include companies with inbound or outbound contact centers, users of
Teleservices, trainers, consultants, and equipment suppliers who initiate,
facilitate, and generate telephone, Internet, and e-mail sales, service,
and support. ATA provides leadership in the professional and ethical use of
the telephone for conducting business and is committed to serving the needs
of its members, recommending the highest standards of quality for the
channel and protecting the rights of consumers. Members benefit from the
ATA's strong advocacy at the national and state level; advanced and timely
educational opportunities and business-building events; advocacy and
support in the public realm; and rich and trusted resources for
Teleservices professionals.
About Cicero Inc.
Cicero Inc. provides a unique approach to unifying desktop applications
designed to address the specific business process needs for Global Fortune
500 and other companies and government organizations. The Cicero Platform
is the original, patented desktop integration solution that streamlines
business processes by automating applications and supporting Service
Oriented Architectures, enhancing functionality of existing technology,
increasing efficiency and effectiveness and improving customer
satisfaction. Enterprise clients such as Merrill Lynch and Nationwide
Financial create and deploy fully integrated solutions within weeks and
typically achieve a Return on their Investment within months. Learn more
about Cicero at www.ciceroinc.com.
Cicero and Cicero Studio are trademarks of Cicero Inc. and/or its
affiliates. Other company names and/or products are for identification
purposes and are the property of, and may be trademarks of, their
respective owners.
Safe Harbor: Except for any historical information contained herein, this
news release may contain forward-looking statements on such matters as
strategic direction, anticipated return on investment, business prospects,
the development and capabilities of the Cicero product group, new products
and similar matters. Actual results may differ materially from the
anticipated results or other expectations expressed in this release of a
variety of factors, including risks that customers may not adopt the Cicero
technology, which Cicero Inc. may not successfully execute its new
strategic initiative and other risks and uncertainties that could cause
actual results to differ materially from such statements. For a
description of other factors that could cause such a difference, please see
Cicero Inc.'s filings with the Securities and Exchange Commission.
Media Contact:
Morgan McDowell
blast! PR on behalf of Cicero, Inc.
Email Contact
919-833-9975 x.12
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