[October 15, 2009] Digivox and Sangoma deliver IVR solution to Bank of Brazil Tweet Oct 15, 2009 (Datamonitor via COMTEX) -- Sangoma Technologies, a supplier of hardware and software, and Digivox, a manufacturer of IP and data solution platforms, have delivered an IVR system to Bank of Brazil. The IVR system is based on the Asterisk open source telephony platform and runs a VoiceXML interpreter from SpeechVillage and a Portuguese language automatic speech recognition and text-to-speech engine from Loquendo. The system offers a total capacity of 6,000 ports deployed at four Bank of Brazil sites, and leverages the scalability and impeccable voice quality of the Sangoma A108 cards, the two companies said. Ary Vilhena Jr, CEO of Digivox, said: "Bank of Brazil needed an IVR system that was in line with their business strategies and operational requirements. To win the bid for this project, we needed to deploy a system of the highest possible quality while delivering very low equipment costs. "Leveraging a standards-based platform, open source telephony and Sangoma's high-density telephony cards, we were able provide them with a solution that met all their criteria and integrated perfectly into the bank's existing call center environment." http://www.datamonitor.com Republication or redistribution, including by framing or similar means, is expressly prohibited without prior written consent. Datamonitor shall not be liable for errors or delays in the content, or for any actions taken in reliance thereon [ Back To TMCnet.com's Homepage ]