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3CX completes unified communications offering with new version(Worldwide Computer Products News Via Acquire Media NewsEdge) 3CX, a developer of communications software, yesterday announced the latest version of its VoIP PBX for Windows, the 3CX Phone System v8.0. Included in the new release are new instant messaging features together with improved IP phone management and provisioning; integrated soft phone; find me follow me; and support for the new low cost Cisco SMB phones. 3CX has also expanded its PSTN connectivity options by supporting the new low cost Berofix cards. Version 8 now includes full integration with Microsoft Outlook & Salesforce.com. Users of the system can automatically launch calls from Outlook without having to enter the number on the phone. All calls are automatically logged for better reporting. Inbound calls can automatically be matched to a customer record based on caller ID The 3CX Assistant, a Windows utility that allows desktop call control and shows presence of other users, now includes the ability to trigger recording of a phone call, as well as an integrated corporate and personal phonebook for each launching of calls. It also features an integrated soft phone and can be used from remote locations. The company did not disclosed pricing details. ((Comments on this story may be sent to [email protected])) (c) 2009 M2 COMMUNICATIONS |
