TMCnet News
GN Netcom Names New President of North AmericaNASHUA, N.H., Sept. 18 /PRNewswire/ -- GN Netcom, a world leader in innovative headset solutions through its Jabra branded products, today announced that Jerry Mayo has joined the company as President of GN Netcom, Inc. Mayo will lead the Contact Center and Office division of the company from North American headquarters in Nashua, NH. "We are pleased to announce Jerry will manage the GN Netcom team in North America. He has an extensive career and deep knowledge in the IP/Telecom business both nationally and globally," said Mogens Elsberg, president and CEO of GN Netcom A/S. "Across small and major telecommunications and system providers, Jerry had been at the forefront of arming his sales teams to introduce and leverage new technologies to grow revenues and market share." Mayo began his career in telecommunications 31 years ago as a call center agent in AT&T's Bell System and, later, was the company's youngest division manager whose responsibilities included a sales and services call center for AT&T's General Business Systems. By the end of his tenure at the company, Mayo was leading all sales and service operations, policies and planning for 52 AT&T contact centers across the United States. Previously an Executive Vice President for sales and marketing at MCI, WorldCom and SkyTel, Mayo's responsibilities also included a myriad of North America contact centers with diverse tasks and responsibilities such as telesales, customer care, collections and messaging. More recently as an angel investor and non-executive chairman for system integrator Universal Solutions, he saw the company grow to number twenty on the Inc. 500 with accelerated revenue growth from sales, integration, and maintenance of contact centers and unified communications for customers globally. "At Universal Solutions, as a value added reseller for AT&T, Lucent Technologies, Avaya, Cisco and Ericsson, we were able to leverage the mission critical investments in contact center technologies and replicate best practices in IP telephony for the earliest adapters of unified communications. Jabra has consistently been the very best headset solution as judged by every metric," said Mayo. "With a lifetime of user experience whether as a contact center agent, manager, purchaser, reseller or implementer, I know the value of getting that call just those last few feet, inches or millimeters with clarity and comfort. Jabra headsets' patented technology optimizes end points for unified communications assuring the desired improvements in productivity and the return on investment sought by our clients. I am excited to join a trusted unified communications solution provider for contact center end points and a technology leader like Jabra at this important point in most of our clients' migration to UC." About GN Netcom Through its Jabra brand, GN Netcom is a world leader in innovative headset solutions. With sales offices around the world, GN Netcom develops, manufactures and markets a broad range of wireless headsets for mobile users and both wireless and corded headsets for contact center and office-based users. GN Netcom's business activities also include its original equipment manufacturing (OEM) business. GN Netcom is a subsidiary of GN Store Nord A/S which has been helping people communicate since 1869 and is a listed company on NASDAQ OMX Copenhagen. For further information, please visit http://www.jabra.com/. Jabra is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of their respective owners. GN Netcom CONTACT: Stacey Clement of 360 Public Relations for Jabra,+1-617-585-5774, [email protected] Web Site: http://www.jabra.com/ |