TMCnet News
E Cigarettes National Expands Call Center Due to DemandGAINESVILLE, Fla., Sept 13, 2009 /PRNewswire via COMTEX/ -- E Cigarettes National, an online e-cigarette retailer has just completed the implementation of a call center to handle customer demand that is growing at over 300% per month since its launch in July of this year. Tiffany Ellis, the marketing director of E Cigarettes National claims that their choice of quality brands and affordable prices, teamed up with great customer service is what makes the difference between them and the other e cigarette dealers that market their products online. "We only buy the products from other companies that already have the merchandise in the United States so that we can make sure that we have plenty in stock and keep an informed eye on U.S. companies with great quality control measures in place," states Ellis. "This ensures top quality products that are always in stock, top brands that have proven to be legitimate, and E Cigarettes National making sure that they get the service they need and deserve." The new call center implementation now gives the company the ability to handle hundreds of calls at a time and is operational 24 hours a day, seven days a week for people looking to order e cigarettes and supplies. They say the move also makes sure that everyone can speak to a trained representative that can help with orders and get any customer service processes started if they have a problem or question about the products they sell. "We are not a single brand company and it is showing to be a great benefit to both the clients and the industry as a whole since we provide a medium for other single brand suppliers that hold to high standards to make sure their dedication and hard work are made available to the public," says Ellis. "We have our customers' well being in mind and want to make sure we can help them with any issue they may have." E Cigarettes - E Cigarettes National is your one stop e-cigarette superstore. Visit their site at http://www.ecigarettesnational.com This press release was issued through 24-7PressRelease.com. For further information, visit http://www.24-7pressrelease.com. SOURCE E Cigarettes National http://www.ecigarettesnational.com |