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TeleWare handset range enhanced with addition of KIRK; Wireless Telephony for SMBs Now Easier and More Affordable Than Ever Before
[July 28, 2009]

TeleWare handset range enhanced with addition of KIRK; Wireless Telephony for SMBs Now Easier and More Affordable Than Ever Before


(M2 PressWIRE Via Acquire Media NewsEdge) North Yorkshire, UK -- TeleWare, the leading UK provider of intelligent communication solutions to businesses, today announced that the Polycom DECT base station KWS300 has completed product testing with the TeleWare Hosted Communications platform and been approved for deployment for TeleWare partners and resellers.

TeleWare maintains strict control over the technical standards required for each component concerned with the delivery of the end-to-end services from the Hosted Communications platform and publishes a list of approved components to all accredited channels. The KWS300 is a SIP-based wireless telephony system providing a single-cell system that can support up to 12 handsets and four simultaneous calls. A total of six KIRK repeaters can be added to extend the coverage area. The solution uses Power over Ethernet (PoE) and supports a range of handsets providing medical grade, budget and intrinsically safe options.

Polycom call this product its Wireless-Office-in-a-Box solution as it enables small and medium-sized businesses (SMBs) to deploy wireless voice more cost-effectively than ever before. The Wireless-Office-in-a-Box consists of three KIRK 2010digital enhanced cordless telecommunications (DECT) handsets and a KIRK Wireless Server (KWS) 300. This affordable, easy-to-deploy wireless solution helps small businesses torealisethe benefits of enterprise-grade wireless voice without any costly overhead or complex management and administration requirements.


TeleWare envisages the target market for this solution through their channel as the small business market supporting up to 12 handsets.

"The KWS300 multi-handset base stations fit well into the small business area within our product range," explained Paul Escreet, Product Specialist for the Hosted Communications platform. "TeleWare's Private Mobile Extension covers the 12 user and above with its greater coverage per base station and greater scalability, plus the ability to use standard mobile handsets. This option costs in better for small deployments looking for a wireless office solution," added Escreet.

ICON, the leading distributor of Polycom KIRK solutions in the UK, is partnering with TeleWare and will work closely with TeleWare's Channel Partners to deliver the technical, marketing and back-office support needed to deploy the solution.

ICON is a value-added distributorspecialisingin on-site mobility solutions. It has a strong reseller technical support infrastructure and a nationwide hi-touch account management team. TeleWare's Channel Partners will have access to this network and will be able to benefit from the sales and technical support services normally only available to the UK Polycom KIRK reseller channel.

Mark Shane, Sales Manager at ICON said, "This represents an exciting opportunity for TeleWare's reseller channel. We believe that this wireless office solution will be a huge hit with TeleWare's channel partners and end users alike.

The KWS300 package requires very little set up. It plugs into the end user's LAN and, once the required number of handsets have been added, it is ready to use with the Hosted Communications solution. Within minutes, the end user will have an on-site mobility solution which has been designed and built for business use, delivers high quality speech, is reliable and offers a choice of handsets from a range which includes handsets suitable for carpeted or industrial environments, including handsets which are ATEX rated and thus safe for use in explosive environments," added Shane.

About Polycom Polycom, Inc. (Nasdaq: PLCM) is the global leader in telepresence, video, and voice solutions and a visionary in communications that empower people to connect and collaborate everywhere.

About ICON "Independent Computer Owners Network PLC" has more than 15 years experience of supplying and supporting communications based IT applications.

Today it is a leading UK distributor of communications solutions from global brands including Polycom on-site mobility solutions). ICON covers England, Scotland, Wales, and N Ireland through a network of dealers. It has helped its dealers provide converged IT and communications solutions into many of the UK's best known FTSE companies.

About TeleWare TeleWare is the leading UK supplier of intelligent communications solutions provided as packaged and tailored application software. TeleWare's applications are delivered as on-premise, hosted or managed services to all sizes of businesses. TeleWare customers include over 23% of the FTSE 100 and approaching 21% of the top 1000 blue chip national and multinational companies.

TeleWare's applications provide business communications solutions for mobility, personal contact management, messaging and call management solutions. Unparalleled interoperability enables seamless integration with a wide range of PBX and application vendors. A commitment to open standards ensures flexibility, freedom and choice.

TeleWare is a Microsoft Gold Certified Partner, has certification for the quality standard ISO9001/2008 TickIT and has been awarded the Investors in People national standard for training and development of its employees to achieve its business goals.

About Hosted Communications The full TeleWare applications portfolio is delivered under the software as a service model from our hosted datacentres providing across from both TDM and IP networks using a variety of carriers including Gamma, Viatel, Exponential-e, BT Datastream and BT Featurenet. Our hosted services are brought to market through sales partners, are delivered from data centres in Thirsk, Docklands and Heathrow. Solutions range from basic IP telephony services to location and device-independent voice services for field based, flexible and variable location staff. Solutions are marketed under the Samsung Hosted Communications and Hosted Communications brands.

About Private Mobile Networks (PMN) Private Mobile Networks provides private GSM network solutions for a variety of deployment scenarios including: remote sites, GSM infill situations and rapid deployment applications. PMN also offers a viable alternative to DECT for in-building solutions and provides fixed mobile convergence solutions to businesses.

((Comments on this story may be sent to [email protected])) (c) 2009 M2 COMMUNICATIONS

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