[April 15, 2009] Fujitsu Services and Opalis Achieve Breakthrough Production Capabilities Tweet TORONTO --(Business Wire)-- Opalis Software Inc., the market leader in IT process automation, today announced that it has been awarded ISO9001 certification fulfilling the production requirements for its relationship with Fujitsu Services. Demands of a Large Production MSP Operation Fujitsu Services, one of Europe's leading IT services companies, has added the power of Opalis to its innovative portfolio of services and products. During an ambitious project to automate many of the heavily manual processes for its customers, Fujitsu chose Opalis after exploring the market for an IT process automation solution. "We have extremely stringent requirements for our production IT operations environment" said Keith Clifton, Operations Manager, Fujitsu Services. "Opalis unlocks the potential of Business Service Management by automating the overarching business services we deliver to our customers. Opalis reduced operational expense while improving the consistency of our service delivery. We were able to integrate, orchestrate and automate the processes that cross the task silos. The support and commitment from the Opalis team has been exemplary." Fujitsu Services selection criteria included: ISO9001 certification - required for government entities Multi-tenancy - the ability to support multiple clients from a single, central operations console Enterprise scale - the ability to handle millions of automation tasks daily Rapid time to value/low TCO - the ability to get to production fast with low maintenance effort to modify processes once in production Product supported capabilities - out of the box engineered features and intelligence vs. custom coding Unbiased connectivity - the ability to integrate, orchestrate and automate across the varied tools and infrastructures of their customers Existing tool support - ability to preserve and extend the value of past investments by orchestrating Fujitsu's legacy tool set including BMC's help desk and BMC's server provisioning tools Security - compliance across the increasing demands of government and industry with role based access control "Government and quality focused enterprises now have an option for an ISO certified IT process automation provider. All of the clients we have implemented with Fujitsu Services to date and in the future will benefit from our demonstrated commitment to ISO quality processes" said Yale Tankus, SVP Marketing and Business Development for Opalis. "It is through this total commitment to quality that Opalis is able to deliver some of the highest scale and highest performance solutions in the industry with Fujitsu Services"continued Tankus. About Opalis Software Inc. Opalis Software Inc. is the market leader in IT process automation software with some of the largest customers in the world, including Accenture, Fujitsu Services, VMware, Toyota, Blue Cross Blue Shield, Rohm and Haas, Yellowbook, Chico's, British Telecom, Bank of New York, and Woolworths. Opalis provides comprehensive IT process automation solutions to orchestrate integrate and automate IT processes for global managed service providers and large enterprises focused on improving service delivery and reducing costs. For More Information please visit Opalis on the web. [ Back To TMCnet.com's Homepage ]