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Envision Telephony Appoints New Director of DevelopmentSeattle — February 4, 2009— Envision Telephony, Inc., a leading global provider of workforce optimization solutions for the contact center and enterprise, today announced the appointment of Arun Thomas as director of development. Mr. Thomas reports directly to Rodney Kuhn, chief executive officer of Envision, and serves as a member of Envision’s senior management team. As director of development, Mr. Thomas will lead Envision’s software engineering team and functions, with primary responsibility for the continued development, maintenance and design of the company’s core workforce optimization solutions. Mr. Thomas will also be charged with identifying and executing joint development projects with outside vendors. "Arun’s vast management experience in the software industry and with technologies closely related to our own make him a compelling fit and invaluable addition to our team,” said Kuhn, “I am very pleased to have him on board and leading our development organization. Before joining Envision, Mr. Thomas was director of engineering for Who’s Calling, Inc., where he managed a $2 million budget and directed a team responsible for software engineering. Mr. Thomas also served as manager of applications engineering at WatchMark Corp., where he managed a team of 60 designers, developers and support engineers, as well as a $5 million R&D budget. Mr. Thomas holds an MBA and a PhD in chemical engineering from John Hopkins University. “I am extremely pleased to join the Envision team and look forward to driving the continued innovation and customer value that Envision has been so clearly and consistently recognized for in the contact center market for the past 15 years,” said Thomas. About Envision Envision Telephony, Inc. is an award-winning contact center solutions company offering products and services that enable organizations to deliver world-class customer service. Envision Centricity™, the company’s innovative workforce optimization (WFO) platform, fully integrates Envision’s landmark Click2Coach® offering (including quality monitoring and e-learning) with powerful analytics, performance management and workforce management capabilities. The result is a robust and highly adaptable WFO suite designed to meet the critical and unique needs of customer-focused organizations worldwide. A commitment to unparalleled customer-centricity is at the center of the company’s mission and is what makes Envision the authority on delivering an uncompromising customer experience. Visit www.envisioninc.com, email [email protected] or call 206.225.0800 ext. 500 for more information. # # # Click2Coach is a registered trademark, and Envision Telephony, Envision Centricity and the Envision logo are trademarks of Envision Telephony, Inc. All other trademarks are the property of their respective owners. As a community-building service, TMCnet allows user submitted content which is not always proofed by TMCnet editors. If you feel this entry is of inferior quality or wish to report it for some reason, please forward the URL to "webedit [AT] tmcnet [DOT] com" with your comments. |