[January 21, 2009] Voxbone Opens Voice Switches to Carrier Customers Tweet Jan 21, 2009 (Close-Up Media via COMTEX) -- Voxbone announced it has introduced browser-based configuration tools that give its clients more self-sufficiency, flexibility and control over their use of DID (direct-inward-dial) services. The company said the tools allow carriers to make many cost-vs-voice-quality tradeoffs previously made for them. They also enable customers to save money while ensuring call completion through pooled trunking capacity, redundancy and load balancing. "These features are all about giving our customers the right to actually change the way our switches behave--for each of their DID numbers," said Francois Struman, Voxbone CTO. "Customers can run their own tests and configurations. They can reroute their own numbers in the event of outages, and focus their engineering staff's time on resolving the source of the downtime, instead of pleading with a wholesale carrier's NOC to manually reroute." "Without the use of our custom software plumbing running on standard hardware--as well as IP as the main technology for our core network--this would not be possible," Struman said. "The end result is that both Voxbone and its service-provider customers lower their operating costs--without sacrificing service levels." Voxbone captures and transmits important call information as it routes the call, enabling callers to interact with telecom applications and services running on other continents. Voxbone services, which include DID (direct inward dialing) and toll-free numbers, are deployed by mobile operators, PSTN carriers, VoIP providers, call-center operators and NGN (Next Generation Network) service providers worldwide, the company noted in a release. ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]