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Free snom Flexor CTI for Outlook Application offers Advanced Telephony Features
Originally posted on VoIP & Gadgets Blog, here: http://blog.tmcnet.com/blog/tom-keating/voip/free-snom-flexor-cti-for-outlook-application-offers-advanced-telephony.asp.
 snom and Camrivox (News - Alert) today announced free VoIP telephony integration with Microsoft Outlook with snom Flexor CTI software for Microsoft (News - Alert) Outlook. Microsoft Outlook is the most widely used contact manager with a market share of over 60% of email users. A free CTI app for snom's VoIP phones? I remember the days where you had to pay thousands of dollara for a CTI (News - Alert) server. No CTI server required for this app nor the thousands of dollars!
The highlights of this integration are:
- On-screen Click-to-Dial makes calling really simple and screen pop-ups when someone calls
- Calls, made or received, automatically create a journal entry with the call details to build up a call log
- Supports Microsoft Outlook 2003 & 2007
snom Flexor CTI enables users of snom's 3xx series and snom 820 VoIP telephones to integrate their telephony with Outlook. Benefits include click-to-dial, contact screen pop-ups and call logs. Once the snom Flexor CTI software is downloaded onto a user's desktop it automatically integrates the snom telephone with Microsoft Outlook.
snom Flexor CTI for Outlook also enables click-to-dial of phone numbers dialed straight from Outlook, as well as on-screen call control, contact screen pop-ups for incoming calls, and call reporting. Users can also record notes in Outlook Journal entries during a call and have these saved against each contact record to generate a structured call log for each contact.
The snom Flexor CTI software is also available to integrate snom VoIP telephones with professional solutions for Customer Relationship Management (CRM) such as Microsoft Dynamics CRM, NetSuite (News - Alert) and Slesforce.
To download free snom Flexor CTI for Outlook head here.
Tags: Camrivox, click to dial, crm, Flexor CTI, Microsoft Outlook, screen pop, snom, snom Flexor CTI for Outlook, voip
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