SDC Solutions Provides Guest Services and Staff Communications at MGM Grand Detroit
TMCnet
TMC Launches New Sites ::  NGC  |  4GWE  |  Green Tech  |  Satellite  |  IT |  IVR |  ITEXPO SHOW NEWS  |  Healthcare  |  Cisco News  |  Skype News  |  Microsoft News  |  AVAYA News
  INDUSTRIES
  VERTICALS
  HORIZONTAL
  PUBLICATIONS
  FREE RESOURCES
  INTERNATIONAL
  EVENTS
  ABOUT TMC
  COMMUNITIES
TMCnet CHANNELS
#1 VoIP Enabler: Risk-free, Quick & Easy Deployment
3G, VoIP & IPTV Performance Management
Advanced Carrier Services
All-in-one IPPBX
Appliance Deployment
ATCA
Auto Dialer
Billing
BPA (3rd Party Remote Call Monitoring)
Business Automation
Business Phone Systems
Business VoIP
Call Center
Call Center Certification
Call Center Digital Signage
Call Center Furniture
Call Center Hiring
Call Center Management
Call Center On Demand
Call Center Outsourcing
Call Center Scheduling
Call Center Software
Call Center Solutions
Call Center Training
Call Center Workforce Management
Call Monitoring
Call Recording
Conference Call
Conference Phones
Conferencing
Contact Center Software
CRM Solutions
Dialer
DID/DDI
Digital Signage
e911
E911 Hosted Solutions
Ethernet Extender
Fax
Fax Over IP
HD Conference
Headsets
Hosted Call Center
Hosted Contact Center
Hosted PBX
Integrated Communications
IP Fax
IP Phone System
IP Phones
IVR
Lead Management Software
Master Agent
Mobile Management
Mobile Unified Communications
Mobile Video
NEBS
Open Source CRM
Phone Systems
Predictive Dialer
SIP
Speech Recognition and Text to Speech
Telecom Expense Management
Telecom Training
Telemarketing Software
Virtual Call Center
Virtual Office
Virtual PBX
Voice Broadcast
Voice Management
Voice Over IP
Voice Peering
Voicemail Replacement
VoIP Contact Center
VoIP Developer
VoIP Gateways
VoIP Monitoring
VoIP Robustness Testing
VoIP Test Solutions
VoIPSwitch
Web Conferencing
Web Meeting
Wholesale VoIP
Wireless Expense Management
Wireless Management
Workforce Management
Workforce Optimization
Share
TMCnews
[November 21, 2008]

SDC Solutions Provides Guest Services and Staff Communications at MGM Grand Detroit

Nov 22, 2008 (10Meters.com via COMTEX) --
SDC Solutions, a provider of communications solutions, announced that
MGM Grand Detroit, a hotel and entertainment destination, has
implemented SDC's IntelliDesk PC-based Console to deliver guest
services and internal communications.
With its hospitality feature set, IntelliDesk noted, it has provided
the tools for MGM Grand Detroit to streamline its guest services and
call handling operations for approximately 400 hotel guests, millions
of casino and restAurant guests, and more than 3,000 team members at
their $800-million dollar property.
Working with SDC, MGM Detroit has integrated and leveraged several
existing technologies, including Cisco's IPCC and Symon wallboards, the
company said.
"We are pleased to welcome the MGM Grand Detroit to the SDC family of
customers," said Joseph Jarnutowski, president and CEO for SDC


Solutions. "Having the opportunity to sit down with executives from MGM
Mirage and MGM Grand Detroit along with their technical staff to
determine a course of action that would address and meet their
challenges was an energizing and positive experience. The result is a
solution that is designed to enhance service, promote more efficient
call handling and the ability to leverage their investment in
complementary applications already in-house."
- Add to My CompaniesAdd to My Companies ((Comments on this story may
be sent to newsdesk@closeupmedia.com))
((Distributed via M2 Communications Ltd - http://www.m2.com))
http://www.10meters.com

[ Back To TMCnet.com's Homepage ]


Discussions:
Be the first to post a comment on this page!
 
By  
TMCnet
+ Add to the Discussion
Receive more news in your Email
Featured White Papers
Featured White Paper RSS feed
10 reasons to switch to an IP PBX
Satisfy Your Customers the First Time, Every Time
Application Whitelisting: A new security paradigm
view all white papers…
Top Stories
Today's TMCnet Top Stories and News Articles
Verint Witness Rakes Up Awards for its Impact 360 Workforce …
Video Communications Looking Better Than Ever
Clearfly Communications Offers DiVitas Mobile UC
DIDX Heading to ITCN Asia 2009
Polycom Taps Video and Networking Industry Expert to Boost Sales
more of today's top stories...
Related VoIP News
Latest IP Communitions and VoIP News
Qwest Ethernet Services Selected by the State of Utah
J.D. Power and Associates Ranks Verizon Business Highest in Customer Satisfaction
Cadence GRE Technology Reduces Hitachi's PCB Design-Cycle Time
Coleman Technologies Offers Borderless Unified Cisco Network
Kyrgyzstan's National Telecom Operator Selects Cisco's Technologies

Today @ TMC
Subscribe FREE to all of TMC's monthly magazines. Click here now.