[November 21, 2008] SDC Solutions Provides Guest Services and Staff Communications at MGM Grand Detroit Tweet Nov 22, 2008 (10Meters.com via COMTEX) -- SDC Solutions, a provider of communications solutions, announced that MGM Grand Detroit, a hotel and entertainment destination, has implemented SDC's IntelliDesk PC-based Console to deliver guest services and internal communications. With its hospitality feature set, IntelliDesk noted, it has provided the tools for MGM Grand Detroit to streamline its guest services and call handling operations for approximately 400 hotel guests, millions of casino and restAurant guests, and more than 3,000 team members at their $800-million dollar property. Working with SDC, MGM Detroit has integrated and leveraged several existing technologies, including Cisco's IPCC and Symon wallboards, the company said. "We are pleased to welcome the MGM Grand Detroit to the SDC family of customers," said Joseph Jarnutowski, president and CEO for SDC Solutions. "Having the opportunity to sit down with executives from MGM Mirage and MGM Grand Detroit along with their technical staff to determine a course of action that would address and meet their challenges was an energizing and positive experience. The result is a solution that is designed to enhance service, promote more efficient call handling and the ability to leverage their investment in complementary applications already in-house." - Add to My CompaniesAdd to My Companies ((Comments on this story may be sent to [email protected])) ((Distributed via M2 Communications Ltd - http://www.m2.com)) http://www.10meters.com [ Back To TMCnet.com's Homepage ]