[November 20, 2008] Allworx Launches System Software 6.9.5 Tweet (Wireless News Via Acquire Media NewsEdge) Allworx, a developer of Internet Protocol-based (IP) phone systems that deliver new capabilities and efficiency to small and medium-size businesses (SMB), announced the availability of Allworx System software 6.9.5 - the latest version of the company's communications system software. The new 6.9.5 System Software offers a host of new features, including: - Advanced Logging - allows administrators to log events simultaneously from different modules and separately from the main system event log. These logs can be collected, downloaded and emailed for diagnostic purposes when requested by Allworx Customer Support - Automatic Multisite Route Selection - provides the ability to route an outbound call over the most appropriate carrier and service offering based on the number dialed and the Dialing Privileges Group associated with the source of the call. With the addition of Allworx Automatic Multisite Route Selection, calls can now be routed to carrier services on Remote Allworx servers - Call Detail Records (CDR) - provides a list of all calls placed and received with Allworx products. System release 6.9.5 includes the addition of DNIS fields to the Call Detail Records - Dialed Number Identification Service (DNIS) - informs users what telephone number was dialed by the caller on incoming calls before the call is even answered. The dialed number (or associated name) will appear on the graphical display of the user's Allworx phone. The call can then be routed to the correct destination and/or answered in the correct context for the caller - Remote Technical Support - an easy method for Allworx Customer Support to access an Allworx server at a customer site so that they can serve the customer in the quickest and most efficient manner possible. The service eliminates the need for VPN and firewall settings modification when accessing the server ((Comments on this story may be sent to [email protected])) ((Distributed on behalf of 10Meters via M2 Communications Ltd - http://www.m2.com)) ((10Meters - http://www.10meters.com)) Copyright ? 2008 Wireless News [ Back To TMCnet.com's Homepage ]