Customer Interaction Solutions and TMC Labs Announce 2008 Innovation Award Winners

TMCnet News

 

 

Norwalk, CT (August 5, 2008) — Technology Marketing Corporation (TMC (News - Alert)) today announced the 20 winners of the 2008 TMC Labs Innovation Award presented by Customer Interaction Solutions magazine. Launched in 1982, Customer Interaction Solutions is the leading magazine covering CRM, Call Centers and Teleservices.

 

The TMC Labs Innovation Awards honor products that demonstrate raw innovation, unique features, and significant contributions toward improving communications technology.  The TMC Labs Innovation Awards are not granted only to the best-selling products, but instead to those demonstrating raw innovation, uniqueness, and representing a significant contribution to the industry.

 

"These winners have proven to the staff of TMC Labs that their product or service is truly innovative in the CRM and call center industries. New companies, new products and new services in the CRM and call center industry are being created all the time. This award distinguishes the companies that make significant contributions in the advancement of this industry," said Nadji Tehrani, founder and chairman of TMC, publisher of Customer Interaction Solutions. “We’re proud to reward outstanding accomplishments with a TMC Labs Innovation Award this year.”

 

“The following companies deserve this great honor for creating a ground-breaking product or service. I look forward to seeing other innovative solutions from these companies as they continue to contribute to the future of the CRM and call center marketplace.” added Tom Keating, CTO and TMC Labs Editorial Director.

 

The 2008 TMC Labs Innovation Award winners are listed below and will be published in the September and October 2008 issues of Customer Interaction Solutions magazine.

 

 

 

About Customer Interaction Solutions Magazine

Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry.  Please visit www.cismag.com.  

 

 

Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online.  TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs.  TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. According to Quantcast*, TMCnet reaches nearly one million U.S. unique visitors each month. TMCnet serves as many as three million unique visitors globally each month according to Webtrends. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference. (*Quantcast is an independent Web site that monitors U.S. Web traffic)

 

TMC also recently launched new industry-specific Web sites: Cable.TMCnet.com, Green.TMCnet.com, iPhone.TMCnet.com, IT.TMCnet.com, Robotics.TMCnet.com, Satellite.TMCnet.com and WiMAXToday.TMCnet.com.

 

For more information about TMC, visit www.tmcnet.com.

 

Mostafa Razzak

JMR Worldwide

646-442-3361