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VoiceObjects Awarded INTERNET TELEPHONY's 2008 TMC Labs Innovation Award
(Marketwire Via Acquire Media NewsEdge) SAN MATEO, CA, June 23 / MARKET WIRE/ --
VoiceObjects, Inc. (www.voiceobjects.com),
the personalized phone self-service company, announced today that
Technology Marketing Corporation (TMC) named VoiceObjects 7.2 as a 2008 TMC
Labs Innovation Award winner presented by its publication, INTERNET
TELEPHONY.
"We are honored that INTERNET TELEPHONY has, yet again, recognized the
value of VoiceObjects' personalized self-service solutions. The TMC Labs
Innovation Award validates the continuing advancements we're making with
our VoiceObjects 7 suite of solutions," said Beatriz Infante, president and
chief executive officer at VoiceObjects. "Our deep strength has positioned
us well to deliver personalized phone self-service to enhance each user
experience, while lowering IT costs, increasing revenues and increasing
customer satisfaction and retention."
"VoiceObjects has demonstrated to the staff of TMC Labs that VoiceObjects
7.2 is indeed truly innovative in the IP Communications industry. This
product has made contributions which have resulted in significant
advancement to the industry," said TMC President Rich Tehrani. "We're proud
to reward VoiceObjects' hard work with a TMC Labs Innovation Award this
year."
VoiceObjects 7.2, the latest version of the company's award-winning phone
application server software suite, contains new features and capabilities,
including VoiceObjects Media Mixer, a dynamic video rendering engine.
VoiceObjects Server and VoiceObjects Analyzer, two major components of
VoiceObjects 7.2, now include the ability to track and analyze the
completion of business tasks by phone self-service users. In addition, the
company announced support for the Cognos 8 Business Intelligence platform.
"The Innovation Awards exemplify the best and the most unique products and
services that this industry has to offer. VoiceObjects has proven their
commitment to quality and the further development of the IP communications
industry through its VoiceObjects 7.2," added Tom Keating, CTO and TMC Labs
Editorial Director. "My congratulations to VoiceObjects for earning this
great honor. I look forward to seeing more innovative solutions from them
as they continue to contribute to the future of IP communications."
The TMC Labs Innovation Awards honor products that display innovation,
unique features, and significant contributions toward improving
communications technology. The TMC Labs Innovation Awards are not granted
to the best-selling products, but instead to those demonstrating
groundbreaking contributions to the industry.
The INTERNET TELEPHONY TMC Labs 2008 Innovation Award highlights will be
published in the July and August 2008 issues of INTERNET TELEPHONY
magazine.
About VoiceObjects
VoiceObjects is redefining automated phone-based customer service for
global 500 enterprises and mobile carriers. By delivering personalized
self-service solutions, VoiceObjects enables organizations to enhance each
user experience, integrate phone self-service into comprehensive customer
service strategies and manage phone self-service applications residing on
VoiceXML-based IVR platforms. VoiceObjects is used by leading companies
including Adobe, Hershey's, T-Mobile, Vodafone and Volkswagen Financial
Services, providing personalized customer service experiences to more than
500 million callers each year. VoiceObjects is privately held and
headquartered in San Mateo, CA. For more information visit
www.VoiceObjects.com.
About INTERNET TELEPHONY Magazine
INTERNET TELEPHONY has been the IP Communications Authority since 1998(TM).
Beginning with the first issue in February of 1998, INTERNET TELEPHONY
magazine has been providing unbiased views of the complicated converged
communications space. INTERNET TELEPHONY offers rich content from
solutions-focused editorial content to reviews on products and services
from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000
readers, including pass-along readers. For more information, please visit
www.itmag.com.
About TMC
Technology Marketing Corporation (TMC) is an integrated global media
company helping our clients build communities in print, in-person and
online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY,
Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the
leading source of news and articles for the communications and technology
industries. TMCnet is read by nearly one million US visitors according to
Quantcast and by over three million unique visitors each month worldwide,
according to Webtrends. In addition, TMC produces INTERNET TELEPHONY
Conference & EXPO, Call Center 2.0 Conference and Communications Developer
Conference. For more information about TMC, visit www.tmcnet.com.
VoiceObjects Contact:
Kelly Cytron
415-271-3638Email Contact
TMC Contact:
Jan Pierret
203-852-6800, ext. 228Email Contact
Copyright ? 2008 Marketwire
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