| [October 17, 2007] |
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Toshiba Receives 2007 TMC Labs Innovation Award for Strata CIX40 IP System Innovation
IRVINE, Calif. --(Business Wire)-- Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba -- www.telecom.toshiba.com) today announced that Technology Marketing Corporation (TMC) named the Strata(R) CIX(TM)40 IP business communication system a 2007 TMC Labs Innovation Award winner from Customer Interaction Solutions magazine. The TMC Labs Innovation Awards honor products that demonstrate raw innovation, offer unique features, and make significant contributions toward improving communications technology. The TMC Labs 2007 Innovation Award highlights have been published in the September 2007 and October 2007 issues of Customer Interaction Solutions magazine.
"We are proud to receive the 2007 TMC Labs Innovation Award for our Toshiba Strata CIX40 IP business system, the smallest member of our Strata CIX family," said Brian Metherell, vice president and general manager of Toshiba America Information Systems, Telecommunication Systems Division. "Delivering big-company features and functionality at a price and size that fits smaller businesses, the Strata CIX40 delivers on the promise of IP even for the smallest enterprises. This award validates Toshiba's commitment to delivering exceptional IP solutions for companies of all sizes."
"Toshiba has demonstrated to the staff of TMC Labs that its Strata CIX40 is truly innovative," said Nadji Tehrani, founder and chairman of TMC, publisher of Customer Interaction Solutions. "We're proud to reward this outstanding accomplishment with a TMC Labs Innovation Award."
About Toshiba Strata CIX40 IP Business Communication System
Toshiba's Strata CIX40 IP business communication system supports up to 16 station ports, six analog trunks, eight voice mail ports, and eight IP channels, offering all the benefits of Toshiba's larger Strata CIX systems at a size and price that is perfect for small businesses.
Features in the Strata CIX40 include:
-- Strata Net Networking -- Strata CIX40 can be networked with all of Toshiba's Strata CIX family, including the CIX670, CIX200, CIX100 and other CIX40 systems. This allows large companies to use the Strata CIX40 for remote small or branch offices and allows smaller companies to add additional networked systems as they grow.
-- Virtually All Features to All Toshiba Users, on Fixed or Mobile Devices -- Strata CIX40 has been designed to deliver virtually every feature to every user, regardless of the type of Toshiba endpoint they are using, whether they are fixed or mobile. The system supports IP phones, IP wireless telephones, IP softphones on notebook and tablet PCs, and digital (TDM) and analog telephones.
-- Choice of Endpoints -- Strata CIX40 is compatible with Toshiba's IP and digital telephones, Toshiba SoftIPT(R) softphone for laptops and PDAs, and third-party SIP telephones (as tested by Toshiba). It also supports Toshiba CIX Digital and IP Attendant Consoles.
-- Traditional Business Telephone Features in an IP System -- Strata CIX40 delivers virtually all the features and functionality of Toshiba's traditional digital business telephone systems, taking advantage of decades of experience serving enterprises with voice solutions.
-- Ability to Mix and Match IP and Digital on a Single System -- Unlike many competitive IP systems, Strata CIX40 can be TDM-enabled, giving users a choice of running a pure IP system or a mix of IP and digital telephones. This allows users to choose how they will maximize their systems and migrate existing equipment. Because it supports open standards, Strata CIX also works with SIP telephones.
-- Integrated Voice Mail -- This Toshiba Voice Processing Solution is designed specifically for Strata CIX40 and delivers four-port, 40-hour integrated plug-and-play voice processing. Supporting up to 374 mailboxes, it is a fully featured voice processing solution with live message call monitoring, LCD feature prompting, soft keys, call record and much more. Easy to install, it plugs into the Strata CIX40 cabinet. This is an optional feature.
-- Strata Media Application Server (MAS) Compatibility -- For more robust applications, users may choose Toshiba's Strata MAS, which allows multiple applications to be combined on a single media application server. Applications include Auto Attendant, Voice Mail, Automated Speech Recognition, Text to Speech, Unified Messaging, Interactive Voice Response, Automatic Call Distribution and Reporting, Web-based Personal and System Administration, Web-based Telephone Applications, FeatureFlex(R) adaptability tool that allows users to customize and add features, and other third party applications. Strata MAS comes standard with Toshiba's Voice Processing/unified messaging solution, My Phone Manager(TM) personal administration tool, and eManager(TM) system administration tool.
-- Ease of Installation -- Strata CIX40 is a compact, single-cabinet system that is designed for wall mounting and occupies very little space. The CIX40 system and voice mail option comes fully programmed to plug and play immediately when powered up and initialized.
About Customer Interaction Solutions
Since 1982, Customer Interaction Solutions (CIS) magazine has been the voice of the call/contact center, CRM and teleservices industries. CIS magazine has helped the industry germinate, grow, mature and prosper, and has served as the leading publication in helping these industries that have had such a positive impact on the world economy to continue to thrive. Through a combination of outstanding and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the innovative leaders in management and technology through our highly valued awards, Customer Interaction Solutions strives to continue to be the publication that holds the quality bar high for the industry. Please visit www.cismag.com.
About TMC
Technology Marketing Corporation (TMC) publishes Customer Inter@ction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 5,200 most visited Web sites in the world by alexa.com(a), TMCnet serves three million unique visitors each month. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference and Green Technology World Conference. For more information about TMC, visit www.tmcnet.com.
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About Toshiba America Information Systems Inc. (TAIS)
Headquartered in Irvine, Calif., TAIS is comprised of four business units: Digital Products Division, Imaging Systems Division, Storage Device Division, and Telecommunication Systems Division. Together, these divisions provide mobile products and solutions, including industry leading portable computers; projectors; imaging products for the security, medical and manufacturing markets; storage products for automotive, computer and consumer electronics applications; and telephony equipment and associated applications.
TAIS provides sales, marketing and services for its wide range of information products in the United States and Latin America. TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation, which is a global leader in high technology and integrated manufacturing of electrical and electronic components, products and systems, as well as major infrastructure systems. Toshiba has more than 191,000 employees worldwide and annual sales of over US $60 billion (FY2006). For more information on Toshiba's leading innovations, visit the company's Web site at www.toshiba.com.
(C) 2007 Toshiba America Information Systems, Inc. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including without limitation product prices, specifications, availability, content of services, and contact information is subject to change without notice.
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