[May 25, 2007] The Human Digital Assistant will help citizens paying taxes. Tweet Rome, May 25, 2007 The Italian Inland Revenue Service ( HYPERLINK "http://www.AgenziaEntrate.it" www.AgenziaEntrate.it) has announced plans to deploy H-care’s Human Digital Assistant platform to help citizens more easily complete their online tax returns. Beginning next autumn, citizens will be helped by a Human Digital Assistant, designed to change the traditional relationship between the tax office and tax payers, giving guidance and instant feedback as users complete the process of filling out the relevant forms required to be submitted. The expectation is that the Human Digital Assistant will be the catalyst for the majority of citizens to complete their required fiscal filings online and the goal is to significantly increase the correctness of the information submitted. The Italian tax authority believes this initiative will contribute to dramatically reduce backend administration costs producing a significant return of investment. Following the press conference led by Agenzia delle Entrate and Sogei ( HYPERLINK "http://www.sogei.it" www.sogei.it), their digital assistant – code name Betty – has appeared on the front page of all italian business newspapers and citizens currently have access to the system at the public administration forum conference in Rome ( HYPERLINK "http://www.forumpa.it" www.forumpa.it). H-care’s Human Digital Assistant™ platform solves the challenge of making online customer interaction and self-service a human-like customer experience. It combines process-based interaction and assistance with high quality real-time animation, 3D rendering, state-of-the-art voice synthesis, and integrates seamlessly with existing corporate information sources, to deploy human-like assistance on web portals, mobile phones, ip-set top boxes, and kiosks. About H-care H-care is a leading developer of user-friendly platforms for multi-channel self-service and customer care, allowing companies to make the virtual world more human. Leading customers such as Telecom Italia (News - Alert) currently use the Human Digital Assistant to improve social interaction with their online customers. To see a short overview of this revolutionary technology please visit: HYPERLINK "http://www.humandigitalassistant.com" www.humandigitalassistant.com. For more information, contact: Giulia Franchin, Francesca Bassi?H-care ?Email: HYPERLINK "mailto:[email protected]" [email protected] ?Website: HYPERLINK "http://www.h-care.it" www.h-care.it [ Back To TMCnet.com's Homepage ]