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Tribold And Convergys To Demonstrate Successful Implementation Of A Unified Product CatalogTribold And Convergys (News - Alert) To Demonstrate Successful Implementation Of A Unified Product Catalog At TeleManagement World Nice Catherine Michel, TMF Board advisory director and Tribold CTO, to chair sessions and present in Customers & Services Track London, UK, 16 May, 2007: Catherine Michel, Tribold’s Chief Technical Officer, and Francois Lancon, Senior Vice President Product Marketing and Management at Convergys Corporation, will present their experience and shared vision for effective product management at the annual TeleManagement World Conference in Nice, France on Wednesday 23rd May 2007. Catherine has also been invited by the TeleManagement Forum (News - Alert) to chair the event’s Customers & Services Track on Wednesday 23rd May, which will be focusing on the overall topic of ‘Designing and Managing a Portfolio of New Services’. The joint Tribold / Convergys presentation, entitled ‘Integrated Management of Products and Services’, is scheduled for 9:00am on Wednesday 23rd May in the main conference hall and will show delegates how to assert control over multiple products and services across the CSP (News - Alert) enterprise. It will also highlight a practical implementation in partnership with Convergys, detailing how to implement integrated management of products and services from a centralized product catalog. “As first movers in the market, we have been very active in working with the TM Forum to define product management standards, and are quick to recruit the best global partners to share and implement our vision,” said Catherine Michel, Chief Technical Officer, Tribold. “Our presentation with Convergys is the reflection of this strategy and shared vision and will provide communication service providers (CSPs) with a clear route to realizing a practical implementation of effective product management. It will highlight how centralizing product data enables the rapid delivery of new products to market in the most efficient and profitable way.” The Convergys and Tribold best-of-breed partnership provides further evidence of increasing operator adoption of product management solutions. Through the integration of Tribold’s Product Portfolio Manager™ (Tribold PPM) application software, Convergys has enhanced its Infinys® Series 3 Business Support System solutions with additional product management capabilities. Convergys and Tribold consequently enable CSPs to centralize vital product data into a single enterprise catalog, thus improving data integration, product lifecycle management, business intelligence and channel management. “As a current report by the Yankee Group (News - Alert) asserts, the current crop of product management processes and technologies employed by the majority of CSPs are ill-equipped to deal with the increasing demand of today’s converged environment, resulting in a massively fragmented Product Management environment,” said Francois Lancon, Senior Vice President Product Marketing and Management, Convergys. “Our joint presentation will draw upon a case study that explains how implementing a centralized, integrated product management solution that drives more proactive customer management addresses these problems.” The TeleManagement World show is the largest technology management event globally, attracting over 3500 attendees, including the leaders of the world’s communications, information and entertainment services providers. Tribold will be showcasing its market leading Tribold PPM software solution and, along with Convergys, will be available to discuss their partnership. To confirm a briefing at TeleManagement World (Nice) 2007, please contact Dan Purvis. Tribold representatives will also be available on its stand, 85 |
