TMCnet News
Patrick Barnard Named Associate Editor of Customer Interaction Solutions MagazineTMCnet News For Immediate Release
Norwalk, CT (April 20, 2007) - Technology Marketing Corporation (TMC (News - Alert)) announced today that Patrick Barnard has been promoted to Associate Editor for its flagship publication, Customer Interaction Solutions magazine. Customer Interaction Solutions has been the premier publication in the call center, CRM and teleservices industries since 1982.
As the assignment editor for TMC since 2005, Patrick Barnard has been writing articles about the telecom industry for TMCnet and TMC’s channel program. "I look forward to joining Tracey Schelmetic and the fine team of editors and contributors at Customer Interaction Solutions and hope bringing my perspective and insights will make this authoritative publication even greater," explained Barnard.
“Patrick has proven himself a valuable member of TMC. His inquisitive nature and willingness to dig for insightful stories will certainly add to the high standards established by and expected of Customer Interaction Solutions,” expressed Nadji Tehrani, CEO and Editor-in-Chief of TMC.
“Customer Interaction Solutions has been hailed by Warren Buffet, Fortune Magazine, the Wall Street Journal and industry leaders for its award winning editorial. I am confident that Patrick is capable of doing honors as part of our exceptional editorial staff,” continued Tehrani.
Prior to TMC, Barnard was editor of The Darien Times, a weekly newspaper in Darien, Connecticut. He is a graduate of University of Connecticut, where he majored in English and journalism.
For more information about TMC, please visit www.tmcnet.com.
About Customer Interaction Solutions
Celebrating 25 years as the voice of the contact center, CRM and teleservices industries, Customer Interaction Solutions magazine continues leading the way with the most comprehensive editorial. Senior management decision makers, as well as customer interaction professionals rely upon Customer Interaction Solutions to keep them current in the most critical technologies and services for the contact center. In fact, 65,000 subscribers turn to Customer Interaction Solutions magazine with an additional 165,000 pass-along readers. Currently, Customer Interaction Solutions is seeking applications for its IP Contact Center Technology Pioneer Award.
About TMC
Technology Marketing Corporation (TMC) publishes four print publications: Customer Inter@ction Solutions, INTERNET TELEPHONY, SIP Magazine and IMS Magazine. TMCnet, TMC’s Web site, is the leading source of news and articles for the communications and technology industries. Ranked in the top 0.003 percent of sites in the world by alexa.com*, TMCnet serves over one million unique visitors each month, according to WebTrends. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, Communications Developer Conference, IMS
 Expo and Call Center 2.0 Conference. (*alexa.com is an amazon.com company that ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet.) For more information, visit www.tmcnet.com. Contact:
Jan Pierret TMC
203-852-6800 ext. 228
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