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SuccessFactors Announces One of the Largest Software-as-a-Service Deployments Ever; 85,000 Seats
SAN MATEO, Calif. --(Business Wire)-- SuccessFactors, the global leader in on-demand performance and talent management solutions, today announced that Wachovia Bank has over 85,000 employees actively utilizing the SuccessFactors Performance and Talent Management Suite, making it one of if not the largest enterprise Software-as-a-Service (SaaS) deployments ever.
The Wachovia implementation, which is on track to incorporate over 100,000 employees in 2008, is significantly larger than most previous large-scale on-demand software deployments announced by other Software as a Service (SaaS) companies and underscores SuccessFactors' ability to scale and effectively support large enterprise engagements. The Wachovia implementation also exemplifies SuccessFactors' high adoption rates within the largest global enterprises, as well a relentless commitment in partnering with clients to support their organization's distinct business units' needs within a common process.
Using SuccessFactors as their performance management technology backbone, Wachovia's enterprise wide performance management initiative was implemented to maximize employee productivity as well as increase employee engagement and retention as the company operates in a highly competitive world market. Additionally, Wachovia is focused on aligning corporate goals and standards across nine diverse business divisions in order to ensure a continued high level of customer service and satisfaction.
"In order for Wachovia to be the best, most trusted financial services partner in the world, we need to be clear on what behaviors and competencies are needed to support this mission and what the goals and objectives are that need to be accomplished," said Sharon Smart, Wachovia Executive Vice President Human Resources. "SuccessFactors has been a great partner to Wachovia and their technology has been key in our drive to define and excel at our performance management goals and ultimately provide the best experience for our employees along with providing great service to our customers."
SuccessFactors has enjoyed a large share of the Fortune 500 joining its ranks -- more than 15 percent in just the last 24 months. User deployments with 5,000-20,000 users within individual organizations have long been the norm for SaaS implementation, but SuccessFactors' 85,000-seat milestone is unparalleled -- and several more deployments of this size in different industries are on its heels.
SuccessFactors software automates a company's performance and talent management processes, providing a series of modules that leverage performance data to help companies align goals, manage compensation (pay for performance), succession, learning and recruiting planning, develop competencies and provide insightful analytics dashboards and reporting tools, while promoting visibility, accountability and results within an organization.
SuccessFactors proved itself as a top SaaS solution for large, global enterprises - successfully delivering on large deployments with demanding scalability and flexibility requirements - before adding small- to medium-sized businesses to its rapidly growing customer base. Most SaaS solutions today are built for specific business units or functional areas within an organization and are therefore used by a much smaller percentage of people within the company. SuccessFactors was specifically developed for use by everyone in the company, everyday. With this installed base in mind, SuccessFactors aggressively tackled critical issues of scale, security and ease of use early, in order to make its software the most actively used SaaS solution on the planet.
"Our mission is to significantly improve the way companies measure and motivate people across the globe, giving them instant gratification in people management," said SuccessFactors' CEO Lars Dalgaard. "Wachovia is a tremendous partner in that effort and a real leader in performance and talent management. The commitment of the team on their side matched perfectly with our insistence on excellence. We built our software to be used by all organizations, no matter the complexity, size, business processes, or geography. We wanted SuccessFactors to be surprisingly simple to use for the hundreds of thousands of employees accessing and interacting with it everyday. Now, this is happening in just about every industry and every market, in more than 150 countries all over the world. Software is only as powerful as the people using it, so we're ecstatic that we have so many users on SuccessFactors to rival any other SaaS solution."
About SuccessFactors
SuccessFactors delivers performance and talent excellence, on demand. The company's software promotes visibility, accountability, and results, enabling organizations to eliminate the politics that destroy motivation and impede performance. Fueled by the industry's highest renewal rate, SuccessFactors has grown in the past 13 months from 346 customers to over 1,300 customers and from 1 million users to over 2 million users in 156 countries, across 60 industries, and in 18 languages -- all while becoming easier to use. During that period, the company nearly doubled its employee base, currently employing over 450 people, passionate about effective human capital management. Carefully managed and executed internal growth has allowed the company to provide the same caliber of absolute excellence in execution for customers that catapulted SuccessFactors into the product, customer and revenue leader in the performance and talent management space. Customers include Kimberly-Clark Corporation, MasterCard Worldwide, T. Rowe Price, Textron, Sutter Healthcare, Direct Energy, Arrow Electronics, Quintiles Transnational, Volkswagen of North America, Lancaster General Hospital and Salesforce.com. The company continues to execute at a level of global excellence by providing an industry-leading, scalable and secure global hosting operation. Founded in 2001, SuccessFactors has 15 worldwide offices collaborating for strong local support of customers. For more information, visit http://www.successfactors.com/.
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