[January 05, 2006] ROMTELECOM Goes Live with Convergys' Infinys Software Tweet CINCINNATI & BUCHAREST --(Business Wire)-- Jan. 5, 2006 -- Convergys Corporation (NYSE:CVG), a global leader in customer care, human resources, and billing services, and ROMTELECOM (Romania) announced today that ROMTELECOM has gone live with Convergys' Infinys(tm) software. ROMTELECOM serves more than 4.3 million customers throughout Romania offering a wide range of advanced communications services including fixed and mobile telephony, data transmission, and Internet. As a result of the implementation of Convergys' Infinys Rating and Billing Software, ROMTELECOM is realizing new growth opportunities, enhanced customer service, and reduction in operational support system costs while quickly bringing new products and services to market. Convergys served as the prime contractor providing professional services including customizations, configuration support, and migration software in order to upload data from multiple legacy systems to Infinys as part of ROMTELECOM's overall IT renewal infrastructure program. "ROMTELECOM is determined to strengthen its position as the premier telecommunications product and services provider in Romania by modernizing its billing systems to stay ahead of emerging competitors as the market opens to competition," said Jim Hubley, Chief Executive Officer, ROMTELECOM. "Convergys' Infinys software helps us reach this goal because it provides us with the ability to introduce new products and services to the market much more quickly and cost efficiently than we could in the past." "As ROMTELECOM faces new operational challenges because of an increasing competitive landscape, Convergys' Infinys software will further strengthen its leadership position in the Romanian marketplace by providing operational differentiators to distance ROMTELECOM from the competition," said Convergys' Jean-Herve Jenn, President, International. "ROMTELECOM is already benefiting from Infinys' flexibility and industry-leading functionality demonstrated by its recent launch of a number of new bundled services." With more than 20 years of experience in billing and customer care, Convergys combines its broad portfolio of professional and consulting services, deep technical and operational expertise, and award-winning Infinys software to solve its clients' complex BSS and CRM business problems. Convergys is outthinking and outdoing(tm) on behalf of its clients every day. About ROMTELECOM ROMTELECOM owns 4.326 million telephone lines, which represents an increase of 3.1 percent over the number owned in the previous year. The company has nearly 14,000 employees and has operational revenue around EUR 797.5 million. About Convergys Convergys Corporation (NYSE:CVG) is a global leader in providing customer care, human resources, and billing services. Convergys combines specialized knowledge and expertise with solid execution to deliver outsourced solutions, consulting services, and software support. Clients in more than 60 countries speaking nearly 30 languages depend on Convergys to manage the increasing complexity and cost of caring for customers and employees. Convergys serves the world's leading companies in many industries including communications, financial services, technology, and consumer products. Convergys is a member of the S&P 500 and a Fortune Most Admired Company. Headquartered in Cincinnati, Ohio, Convergys has more than 62,000 employees in 68 customer contact centers, three data centers, and other facilities in the United States, Canada, Latin America, Europe, the Middle East, and Asia. For more information visit www.convergys.com (Convergys and the Convergys logo are registered trademarks of Convergys Corporation.) [ Back To TMCnet.com's Homepage ]