[November 08, 2006] DataVox Achieves Platinum Certification Status With Avaya Tweet HOUSTON, Nov. 8 /PRNewswire/ -- DataVox Inc. announced today that it has been named a Platinum Business Partner by Avaya, a leading global provider of communications networks and services for businesses. The Platinum certification, the highest Avaya offers, is an industry- recognized designation that demonstrates DataVox has met a series of rigorous criteria to ensure superior technical competency and the ability to deliver best-in-class customer service and support as measured by an independent survey organization. "I am very proud of my entire team for achieving Platinum Business Partner status. DataVox has built a reputation for providing first class products and customer service to our clients. This superior certification level reiterates our commitment to Avaya and dedication to provide the best communication technologies in the market place," said Alan Ferguson, Vice President, DataVox. DataVox, headquartered in Houston, sells Avaya communications systems, design and implementation services to businesses across Texas and the Southern Region. The Avaya Business Partner certification program has three levels of distinction: Silver, Gold and Platinum. For DataVox to achieve the Platinum rating, the company had to meet specific customer service and performance criteria that included: * Customer satisfaction ratings of 95 percent or higher. * Certified employees who have completed courses and passed rigorous exams to earn the designation "Avaya Certified Specialist." (Avaya has one of the industry's leading programs to certify technical professionals in converged voice and data networks and applications, including IP telephony.) About DataVox Established in 1988, DataVox is a full service, engineering based firm specializing in business communication systems, system integration, computer telephony software development, IP telephony, data networking, structured cabling and unparalleled customer service achieved through innovative team concepts. DataVox is Houston's Largest Privately Held Business Communication Firm. DataVox sells, installs and maintains Cisco Systems, Avaya and Toshiba telephone and network solutions. Visit DataVox on the web at http://www.datavox.net/ or call 713.881.7107 for additional information. Press Release Contact Victoria Beard Business Development Manager DataVox Inc. 713.881.7120 Photo: http://www.newscom.com/cgi-bin/prnh/20060606/DATU034LOGOAP Archive: http://photoarchive.ap.org/PRN Photo Desk, [email protected] DataVox Inc. CONTACT: Victoria Beard, Business Development Manager of DataVox Inc.,+1-713-881-7120 Web site: http://www.datavox.net/ [ Back To TMCnet.com's Homepage ]