|
| [October 25, 2006] |
 |
Coradiant Leads the Deployment of Real-User Monitoring Into the Rapidly Expanding SaaS Market
SAN DIEGO --(Business Wire)-- As Software-as-a-Service (SaaS) becomes a preferred practice for deploying applications, Coradiant, Inc.(TM) is leading the deployment of real-user monitoring tools that identify and diagnose web problems into the largest and most recognizable SaaS providers. SaaS category leaders such as ADP, ATG, Blackboard, Salesforce.com, Vurv Technology (formerly Recruitmax) and RightNow Technologies have implemented Coradiant's TrueSight Real-User Monitoring products to identify and isolate the cause of web errors, and monitor the actual quality-of-service delivered to all users.
"The growing reliance on sophisticated SaaS applications brings the requirement that web-based delivery be error-free around the clock. SaaS providers can guarantee a very high level of application performance by watching actual service delivery in real time, from the perspective of each individual user," said Mike Chuli, president and chief operating officer of Coradiant. "Coradiant's real-time monitoring accomplishes that for the SaaS industry at less than a third of the cost of any other solution."
Coradiant has implemented real-user web performance monitoring with the industry's leading SaaS providers across a host of industry segments. The company's TrueSight platform watches all pertinent web transactions, catches error conditions in each user session, detects early warning signs of problems, and provides immediate notice of problems. TrueSight also provides the forensic analysis tools necessary to isolate a problem's source and resolve it before it results in lost business or frustrated users. Additionally, TrueSight evaluates overall SaaS performance against service level agreements while keeping all confidential information secure.
"ATG provides ecommerce, emarketing and customer service solutions for some of the most recognizable brands in the world from our hosted environment. TrueSight gives ATG the ability to address both individual user issues and the overall system health of our customers' web operations," said John Overton, ATG's director of hosting. "We can be both proactive and reactive to fault scenarios, as well as test applications, and quickly identify site health -- holistically. The visibility gives us a higher quality response from our support tier. And, the cost of providing that visibility is inexpensive, using Coradiant."
Coradiant's TrueSight platform offers the quickest, most economical way for SaaS providers to adopt real-user monitoring to improve their business operations by delivering real-user service-level management, incident management and change-impact measurement in an affordable, turnkey platform.
About Coradiant
Coradiant is the leading manufacturer of Real-User Monitoring equipment which provides instant error detection, change-impact visibility, and real-user service quality measurement for mission-critical Web applications. The company's award-winning, turnkey products monitor actual Web users in real time to detect, measure, and report the response times and errors encountered by actual users. This dramatically reduces the time it takes to repair Web errors by instantly identifying the source of problems and providing accurate reporting on both site performance and availability. For more information please see www.coradiant.com.
Coradiant, Inc., TrueSight, and Watchpoints, are trademarks of Coradiant, Inc. All rights reserved. Other company's marks are trademarks of their respective companies.
[ Back To TMCnet.com's Homepage ]
|
Find Solutions for Enterprises, SMBs & Service Providers at the INTERNET TELEPHONY Conference and EXPO West, September 16-18, 2008. Los Angeles, California.
