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TSANet Announces New Member; Rimini Street, Inc. Joins Multivendor Support Alliance
OVERLAND PARK, Kan. --(Business Wire)-- Jan. 24, 2006 -- TSANet (Technical Support Alliance Network), the industry's largest vendor-neutral support alliance, today announced that a new member has joined its ranks. The new member is Rimini Street, Inc., an alternative maintenance and support provider for Siebel software licensees (Nasdaq:SEBL).
"TSANet is very pleased to add Rimini Street to its growing membership. Through TSANet, they will be joining over 100 companies utilizing the network to isolate and resolve mutual customer multivendor problems," said Dennis Smeltzer, TSANet executive director. "Rimini is joining both the Classic TSANet, which establishes a base line relationship, and the Mission Critical Customer relationship, which establishes a 24-hour, seven-day-per-week connection with over 70 companies around the globe," he concluded.
"Rimini Street is redefining enterprise software support. Our support program for Siebel products is a next-generation program that includes coverage for client-made customizations, system performance, and interoperability -- at no additional cost to the client," said Seth Ravin, Rimini Street's president and CEO. "Our membership in both the Classic and Mission Critical TSANet programs provides Rimini Street with a solid multivendor communication framework that is pivotal to delivering these next-generation services. We are pleased to join TSANet."
About Rimini Street, Inc.
Rimini Street is the only enterprise software support provider with a proven, experienced third-party maintenance management team with a long track record of delivery, and exclusively focused on the needs of Siebel software licensees. Rimini Street is headquartered in Las Vegas, with Global Support Centers in Foster City, Calif., and Durham, N.C. For more information, visit www.riministreet.com or call 702-839-9671.
About TSANet
Founded in 1993, TSANet (Technical Support Alliance Network) is a worldwide support alliance that offers an industry-wide forum to facilitate servicing multivendor customers while providing an infrastructure for more efficient multivendor problem solving. Membership consists of more than 100 software and hardware companies, including industry giants such as Dell, EMC, HP, IBM, Microsoft, Novell, Symantec, Sun Microsystems, and Unisys. TSANet can be reached at 913-345-9311 or at www.tsanet.org.
Company and product names mentioned may be trademarks or registered trademarks of their respective companies.
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