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NIKSUN NetVoice Records and Analyzes Voice Over IP Calls; NetVoice Allows for Real-Time Troubleshooting, Improved Call Quality Control, and Lawful InterceptSAN JOSE, Calif. --(Business Wire)-- March 9, 2005 -- Maintaining its technology leadership, NIKSUN(R), Inc. today unveiled NetVoice 2005, a high-speed non-intrusive complete Voice Over IP (VoIP) recording, analysis and playback solution for IP telephony. NetVoice 2005 is the first solution on the market for monitoring VoIP networks which integrates VoIP analytics (from the call level to signaling to media) along with lawful intercept, surveillance and playback capabilities. In a single package NetVoice 2005 provides all the capabilities needed by service providers and enterprises to ensure delivery of highest quality of service (QoS) to their customers by continuously monitoring call quality while ensuring compliance with law enforcement requirements. NetVoice allows users to collect, optionally record, and analyze virtually unlimited VoIP calls and drill-down for expert analysis ensuring rapid identification of call quality degradation. NetVoice's color coded, filtered and correlated analysis display quickly pinpoints problem areas. QoS information on a per call basis such as loss, delay, jitter, Mean Opinion Score (MOS) are easily correlated for root-cause analysis with the advanced analysis capabilities of NetVoice. In addition, NetVoice also provides complete call records correlated with the QoS received per call providing service providers all the information necessary to ensure accurate and differentiated billing. Integration of lawful intercept capabilities such as call recording and playback ensure that service providers can comply by all necessary legal regulations cost effectively. Call recording and playback capability is also important for enterprises requiring remote monitoring and surveillance of outsourced call handling functions. In addition, various audit criteria in different industries mandate independent call recording; the integrated functions provided by NetVoice can significantly reduce the total cost of ownership. "The introduction of NetVoice 2005 to the NIKSUN family of network monitoring and forensic analysis products has enhanced our reach in enterprises, service providers and law enforcement agencies," said Dr. Parag Pruthi, NIKSUN's Chairman, and CEO. "This technology not only provides enterprise and service providers a solution that increases network productivity, reduces costs, and maximizes customer satisfaction but also significantly reduces total cost of ownership by integrating QoS, surveillance and law-enforcement requirements into a single solution." Key Features: -- Non-Intrusive recording of every flow in the VoIP network in real-time. -- Authenticated call playback for remote monitoring and/or lawful-intercept. -- VoIP Traffic Analysis - Provides an analysis of calls and messages at the packet level including message to packet correlation. -- QoS Measurements - MOS, jitter, latency, and packet loss information is displayed in an easy-to-read tabular and graphical formats. -- QoS and Usage Based Alarms - Provides the ability to set thresholds for QoS and usage metrics and generate alarms. -- Call Detailed Record (CDR) generation and the ability to export it in ASCII, XML, and ODBC formats. -- Correlation between CDR's and raw packets in provided for further analysis of a voice call. -- Custom report capabilities provide customers the ability to customize and display relevant and information important. About NIKSUN: NIKSUN is the recognized worldwide leader in developing and deploying a complete range of award-winning forensics, compliance, security surveillance and performance management solutions for applications ranging from branch offices to core infrastructure environments. NIKSUN's proactive enterprise scalable solutions deliver unprecedented flexibility and real-time response. The company's patented real-time analysis and recording technology enables enterprises, service providers and governments to provide secure and reliable network infrastructures and services. NIKSUN, headquartered in New Jersey, has sales offices in major cities throughout the US, Europe and Asia Pacific. For more information, please visit www.niksun.com. NIKSUN is a registered trademark of NIKSUN, Inc. |
