[March 03, 2005] Milton Caterpillar Power Systems Chooses BigMachines' Lean Front-End Tweet CHICAGO & MUNICH, Germany --(Business Wire)-- March 3, 2005 -- Milton CAT to Implement BigMachines' Configurator and Quoting Software to Automate Submittal and Quote Generation for Its "Big Machines" BigMachines, Inc., a provider of web-based configuration and quoting software solutions for manufacturers of complex products, announced today that Milton CAT, the largest Caterpillar dealer in the northeastern United States, has selected BigMachines Lean Front-End quoting software to improve its quoting and submittal processes for its Power Systems Division. Milton CAT (formerly Southworth-Milton), headquartered in Milford, MA, is an authorized dealer for Caterpillar construction, forestry and paving equipment, truck and marine engines and power systems. With approximately 3,000 machines in inventory, the company has a CAT machine to handle virtually every job requirement. To support all of the power systems sold or rented, Milton CAT prides itself on having the most responsive product support system in the industry. Driven by its core business motto of quick response, the company's natural next step was to improve its responsiveness by automating the quoting and submittal processes. Milton CAT's existing quoting and submittal processes require many labor-intensive manual steps, which add unnecessary complexity to the value chain, often leading to omissions and errors. As a result, too much project managers' time was spent reviewing orders and generating submittals instead on value added activities for the customer and company. By providing an automatic configurator and submittal generation tool, Milton CAT hopes to ensure speed, accuracy and consistency of submittals, freeing project managers for more value-add customer service efforts. Dennis Plaster, Engineering Manager of Milton CAT Power Systems comments, "Our Company's leadership believes that investing in itself is the key to long-term growth. Through improved automated front-end processes, Sales and Engineering will be able to quickly generate clean quote and submittals, eliminating cumbersome manual steps. The benefit of the integrated processes will ultimately trickle down to our customer base as we are able to quickly respond with quotes and submittals, enhancing the overall customer experience." About Milton CAT Founded in 1940, Milton-CAT, an authorized Caterpillar dealer, sells and rents new and used construction, forestry, material handling equipment, paving equipment, truck and marine engines, and power systems in the Northeastern US. For more than 75 years, Caterpillar Inc. has been building the world's infrastructure and, in partnership with its worldwide dealer network like Milton CAT, is driving positive and sustainable change on every continent. With 2004 sales and revenues of $30.25 billion, Caterpillar is a technology leader and the world's leading manufacturer of construction and mining equipment, diesel and natural gas engines and industrial gas turbines. More information on Milton CAT is available at www.miltoncat.com About BigMachines, Inc. and BigMachines AG BigMachines, Inc. founded in 1999 (www.bigmachines.com) provides web-based software and services to help manufacturers streamline their selling and customer service processes from customer inquiry-to-order. BigMachines Lean Front-EndSM (LFE) solution digitizes selling processes and captures an organization's tribal knowledge to provide online product selection, configuration, quoting, and ordering capabilities for new products and aftermarket parts. BigMachines LFE provides in-depth sales reporting capabilities and easily integrates to existing ERP, CAD, and CRM systems. [ Back To TMCnet.com's Homepage ]