ICON Deploys WBT Solution to Track and Manage Global Training
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[June 23, 2005]

ICON Deploys WBT Solution to Track and Manage Global Training

DUBLIN, Ireland --(Business Wire)-- June 23, 2005 -- Leading Clinical Research Organisation to use WBT to Manage its Enterprise Clinical Training Programme

WBT Systems, a leading provider of enterprise e-learning solutions, today announced a major deal with ICON Clinical Research to handle its enterprise and compliance training requirements. ICON will use WBT's e-learning suite to provide centralised training management, delivery tracking and training auditability to meet the requirements of external regulators such as the Food and Drug Administration (FDA).



ICON is a full service clinical research organisation with operations in 23 countries. It runs clinical trials for biotech and pharmaceutical companies and relies on a skilled and experienced team of clinical research professionals. Clinical research is a highly regulated activity and staff operating in this environment must be properly trained and qualified. At any time, ICON must be able to demonstrate to the regulator and its own clients that its globally dispersed staff are appropriately trained, qualified and current on all relevant regulations. To meet this mission-critical business challenge, ICON needed a robust system that could deliver:

-- Complete audit trails for training in accordance with 21 CFR Part 11



-- On-demand training records with electronic signatures in accordance with 21 CFR Part 11

-- Certification management to ensure users' qualifications and skills are up to date

-- MIS data to highlight skills gaps

After considering a number of options, ICON selected the WBT Learning Management System (LMS) as its global solution for training and record keeping. "There were a number of factors in our decision", said Anne Wesler, Vice President, Corporate Training and Development. "Apart from meeting our technical requirements, WBT could also demonstrate a proven methodology for implementations of this scale. We decided that WBT's professional consulting services, experience in regulated industries and extensive functionality offered us the best fit".

Announcing the deal, Declan Kelly, CEO WBT Systems, added "ICON is a quality-focused organisation so we are delighted to be selected to deliver this mission-critical function. Once again, we see how WBT Systems is firmly at the forefront in delivering solutions to global organisations in regulated industries".

About ICON Clinical Research

ICON is a full service clinical research organization providing a comprehensive range of clinical services in Phase I-IV clinical trials to the pharmaceutical, biotechnology and device industries. It has over 37 operations in 23 countries across the globe. ICON has the infrastructure necessary to take on global mega trials but also remains flexible enough to provide an individual, highly personalized service for locally managed projects. ICON Clinical Research was the first international CRO awarded ISO 9001:2000 quality certification across all divisions and functions. To date, ICON has conducted over 800 studies involving more than 250,000 patients in more than 12,000 centres. The repeat business rate has been over 90% for the last three years. ICON's goal is to provide exceptional services to complete clients' clinical trials. For more information, see www.iconclinical.com.

About WBT Systems

WBT Systems is one of the leading providers of intelligent learning solutions across the globe. Its solutions help organizations to address the business issues that are imperative to success in an increasingly competitive world. Best of breed solutions include mitigating risk and reducing costs by implementing advanced, robust compliance tracking solutions and driving top-line performance through enabling sales and customer services channels. WBT's implementation experience spans a variety of industries, including financial services, healthcare, government, and pharmaceuticals in blue-chip companies such as ABB, AHIMA, Alexander Forbes, Basler Insurance, Belgacom, Clinphone, Credit Suisse, Danish Confederation of Trade Unions, Diageo, Dow Chemical, Eurocontrol, Husqvarna, Innovatia, Liberty Group, Ryanair, Smith & Nephew, Valero, Volvo CE and World Bank. WBT Systems is recognised as a leader in both the e-Learning Suite and LMS Magic Quadrant Re! ports by the Gartner Group. Established in 1995, WBT Systems is headquartered in Dublin, Ireland with offices in the US, Canada, UK, Germany and the Netherlands. For more information, see www.wbtsystems.com.

www.wbtsystems.com

Copyright (C) 2005 WBT Systems. The WBT Systems logo and the marks related to WBT products referenced herein are either trademarks or registered trademarks of WBT Systems Limited. All other brand and product names contained herein may be trademarks or registered trademarks of their respective holders.

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