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Send Word Now Sends Thousands of Emergency Notifications During London Terror Incidents
[July 14, 2005]

Send Word Now Sends Thousands of Emergency Notifications During London Terror Incidents


NEW YORK, July 14 /PRNewswire/ -- For 24-hours immediately after the London mass transit bombings in London, Send Word Now was used by hundreds of customers to send thousands of voice and text messages to their employees around the world. Employees were able to respond back to the message sender, confirming that messages were received and crisis management plans were activated.


"We used the service continuously and throughout the day as soon as the first bomb went off", said Don L. Hubbard, Managing Director of Global Security for PricewaterhouseCoopers. "With our Global and U.S. Crisis Teams dispersed around the world, having a call-out mechanism like Send Word Now was invaluable to us in being able to communicate in the wake of the recent London bombings".
Send Word Now, (http://www.sendwordnow.com/) an emergency notification service established in the aftermath of 9/11 enables an organization to send a single message to hundreds or thousands of people globally within minutes via multiple voice and text devices, receive confirmation or real-time responses and bridge directly into a conference call. The service provides secure notification during time-critical situations and is especially geared towards creating an immediate call to action and coordination according to public and private sector crisis management and emergency preparedness plans.
"Our service has once again served in a time of crisis, and our Fortune 500 and government customers who used it following the recent incidents in London were able to communicate fast, exactly as intended", said Sanford H. Cohen, Founder and Chief Executive Officer, Send Word Now. "Our redundancy and retry capabilities ensure that network surges will not stop messages from reaching their intended recipients in times of crisis".
"The unpredictable nature of terrorist attacks since 9/11 in such places as, Bali, Riyadh, Istanbul, Madrid and last week in London with the attendant lack of information in the early stages requires companies to have as part of their business continuity and resilience plans the ability to communicate with large numbers of people immediately," said Nigel Churton, CEO Control Risks Group Ltd (http://www.crg.com/) and 2004-5 President of the International Security Management Association (ISMA). "This is now easier than it has been before due to systems like Send Word Now. Companies or organizations now have the chance to get concise and accurate information and instructions to the maximum number of people in the shortest possible time -- a major step forward."
Send Word Now
SWN Communications Inc., parent of Send Word Now is a leading Emergency Notification and Incident Management web-based service. The mission of the company is to help emergency and crisis managers simplify coordination and speed communication during unexpected crises. The emergency notification service enables a subscriber to send a message that can reach multiple people and their devices (i.e. cell, work and home phone numbers, email addresses, pager and/or text messaging devices) simultaneously and globally. The Incident Management service centralizes the collection and dissemination of critical time sensitive event data seamlessly integrating mapping, task and contact management, Emergency Notification and more. Send Word Now combines emergency notification and incident management tools into one seamlessly integrated Coordination Management Service. Send Word Now supports leading Fortune 500 companies and government agencies.
PricewaterhouseCoopers
PricewaterhouseCoopers (http://www.pwc.com/) provides industry-focused assurance, tax and advisory services for public and private clients. More than 120,000 people in 144 countries connect their thinking, experience and solutions to build public trust and enhance value for clients and their stakeholders. "PricewaterhouseCoopers" refers to the network of member firms of PricewaterhouseCoopers International Limited, each of which is a separate and independent legal entity.
SWN Communications Inc.


CONTACT: Michael J. Sher, +1-212-645-5985 ext. 812,[email protected], or Dawnestelle Masias, +1-212-645-5985 ext. 841,[email protected], both for SWN Communications Inc.



Web site: http://www.sendwordnow.com/http://www.pwc.com/http://www.crg.com/

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