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Knowlagent's Matt McConnell Recognized Among Atlanta's Top Entrepreneurs
By Tracey E. Schelmetic, Editorial Director, Customer Interaction Solutions
Knowlagent announced today that its co-founder and co-chairman Matt McConnell was recognized as one of Atlanta's top entrepreneurs by Catalyst magazine. The list was published in the July edition of Catalyst, Solutions for Growing Your Business.
McConnell, along with co-Founder and CTO John McIlwaine, launched Knowlagent back in 1995 with the goal of helping clients improve the performance of customer service agents with performance support software and services. Today, Knowlagent continues to successfully provide software solutions for call centers. The company has posted five consecutive years of revenue growth.
McConnell is author of the book "Customer Service at a Crossroads," and he holds numerous software patents. He graduated from Georgia Institute of Technology in 1994 with a Bachelor's degree in Industrial and Systems Engineering.
"I share this honor with my co-founder John McIlwaine, as well as everyone at Knowlagent who strives each day to provide the best solution possible to our customers," said McConnell. "Everybody here at Knowlagent is excited to be included in this prestigious list of Atlanta entrepreneurs."
Catalyst magazine (in conjunction with The Reznick Group) compiled the Catalyst "Top 50 Entrepreneurs," which recognizes individuals who head Atlanta's best-performing small to mid-sized companies. The partnership collected data on public and private companies with $5 million to $100 million in projected 2005 revenue, as well as information on significant industry awards received in the past, outstanding achievements, and major milestones.
Customer Interaction Solutions magazine offers congratulations to Matt and Knowlagent.
Tracey Schelmetic is editorial director for CUSTOMER INTER@CTION Solutions. For more articles by Tracey Schelmetic, please visit:
http://www.tmcnet.com/tmcnet/columnists/columnist.aspx?id=100007&nm=Tracey%20E.%20Schelmetic
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