| [August 24, 2005] |
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Major Latin American Communications Company Extends Unisys Contract for Outsourcing Services; Unisys to Continue Helping Venezuela's Cantv Reduce Cost, Generate Revenue and Make Service More Convenient for Millions of Customers
BLUE BELL, Pa. --(Business Wire)-- Aug. 24, 2005 -- Unisys Corporation (NYSE:UIS) today announced that it has signed a contract extension to manage call center services for Compania Anonima Nacional Telefonos de Venezuela (Cantv). Under the contract extension, signed in the second quarter of 2005 and with a value estimated at approximately $12 million over two years, Unisys will continue to provide services ranging from operator assistance to customer service.
Operating from two centers in Venezuela, Unisys representatives access sophisticated customer relationship management systems that help them deliver more individualized services. In addition, many centers employ Unisys automated voice-response systems to further speed service and reduce costs.
"For the past four years, we have worked as partners with Cantv to lower costs at the channels where they have contact with customers," said Rogerio Brecha, vice president and general manager, Latin America Global Communications, Unisys. "At the same time, we have also been able to help them improve customer relationships so customers not only stay with Cantv but also purchase new revenue-generating services offered by the company."
About Unisys
Unisys is a worldwide information technology services and solutions company. Our people combine expertise in consulting, systems integration, outsourcing, infrastructure and server technology with precision thinking and relentless execution to help clients, in more than 100 countries, quickly and efficiently achieve competitive advantage. For more information, visit www.unisys.com.
Forward Looking Statements
Any statements contained in this release that are not historical facts are forward-looking statements as defined in the Private Securities Litigation Reform Act of 1995. All forward-looking statements rely on assumptions and are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. In particular, statements in this release regarding the anticipated value of the contract are based upon assumptions regarding the volumes of services to be provided. Because these volumes are subject to change during the term of the agreement, the estimated value of the engagement is not guaranteed. Additional discussion of factors that could affect Unisys future results is contained in periodic filings with the Securities and Exchange Commission.
RELEASE NO.: 0824/8568
http://www.unisys.com/about__unisys/news_a_events/08248568.htm
Unisys is a registered trademark of Unisys Corporation. All other brands and products referenced herein are acknowledged to be trademarks or registered trademarks of their respective holders.
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