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Vonage(R) Selects 3PV(R) - Third Party Verification, Inc. as Its Exclusive Verification Provider
[March 15, 2005]

Vonage(R) Selects 3PV(R) - Third Party Verification, Inc. as Its Exclusive Verification Provider


EDISON, N.J., March 15 /PRNewswire/ -- Vonage Holdings Corporation -- North America's leading broadband telephony company -- today announced that it has selected 3PV - Third Party Verification, Inc. as its exclusive provider of third party verification services.
Vonage offers consumers and small businesses an affordable alternative to traditional telephone service and is the fastest growing broadband telephony company in the United States. The company's service area encompasses more than 2,000 active rate centers in more than 150 global markets. Vonage is sold directly through http://www.vonage.com/ and e-tail/retail partners such as Amazon.com, Best Buy, Staples, RadioShack and Circuit City. The partnership with 3PV will enable Vonage customers to quickly and easily complete the paperwork necessary to port their number from their existing carrier to Vonage.
"We are always proactive when it comes to customer service, so when we found an LOA tool that makes our customers' experience better, we had to start offering it," said Dan Bemis, senior vice president, customer care, for Vonage Holdings Corporation. "We first became interested in 3PV because of their track record and reputation as technology innovators and regulatory experts. When we realized how seamlessly their verification services fit into our sales process, we were sold. We are looking forward to a long and successful partnership."
"We are delighted to be working with Vonage as their verification partner," said 3PV's CEO, David Brinkman. "Vonage is the dominant company in the VoIP space. Their selection of our eLOA(R) verification service underscores the need for verification as a standard operating procedure for all VoIP service providers. 3PV offers VoIP providers a range of solutions that solve the unique challenges they face when it comes to providing the protection of third party verification to their customers."
eLOA is 3PV's patent-pending electronic Letter of Agency, a binding, FCC- compliant verification customers complete electronically, either via an agent e-mail or as an integrated part of an online order process. eLOA eliminates the need for a separate third party verification (TPV) call or the completion of a paper LOA.
About Vonage(R)
The fastest growing telephony company in North America, Vonage is redefining communications by offering consumers and small businesses an affordable alternative to traditional telephone service. Vonage has pioneered the broadband phone industry setting the standard for pricing, features, call quality and reliability for the entire VoIP category. With more than 550,000 lines in service, Vonage continues to add more than 15,000 lines per week to its network. Over 25 million calls per week are made using Vonage, the easy- to-use, feature-rich, flat rate phone service. Vonage's award winning service is sold on the web and through national retailers like SAM's CLUB, RadioShack, Best Buy, Circuit City, Staples, Fry's Electronics, Office Depot and CompUSA. Vonage Holdings Corporation is headquartered in Edison, New Jersey. For more information about Vonage's products and services, please visit http://www.vonage.com/ or call 1-VONAGE-HELP. Vonage(R) is a trademark of Vonage Holdings Corp.
About 3PV(R) - Third Party Verification, Inc.
3PV is the leader in speech enabled, live agent and online Third Party Verification (TPV) and call recording services. Our goal is to deliver exceptional value to our customers in three areas: price, compliance and service.
With industry-leading completion rates over 95%, all 3PV verification solutions meet or exceed FCC, FTC and state requirements for carrier, utility and commercial services. 3PV's state-of-the-art carrier-grade facility ensures service uptime, security and reliability. Visit http://www.3pv.com/ for more information.
3PV, Martina, FastTrak and eLOA are registered trademarks of 3PV - Third Party Verification, Inc. All other marks are the property of their respective owners.
Vonage Holdings Corporation; 3PV - Third Party Verification, Inc.


CONTACT: David Brinkman, CEO, 3PV - Third Party Verification, Inc.,+1-407-865-9966, or [email protected]; or Mitchell Slepian, Vonage PressContact, +1-732-528-2677, or [email protected]



Web site: http://www.3pv.com/http://www.vonage.com/

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