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Optimal Services Group Selects Baxter Planning Systems For Aftermarket Parts Planning; Long-Term Vision And Enhanced Client Benefits Key In Selection
AUSTIN, Texas --(Business Wire)-- June 6, 2005 -- Baxter Planning Systems (www.bybaxter.com), the premier provider of aftermarket parts planning solutions, today announced that Optimal Services Group, the rapidly expanding service division of Optimal Group, has selected the Baxter solution, Prophet By Baxter, to manage its global inventory of service parts. Optimal will implement Baxter globally to manage thousands of disparate parts. Baxter will be integrated with Optimal's existing systems and be entirely functional by the end of the quarter.
Baxter's leadership position was a key factor in the decision to select the company's service parts management solution. The solution's global capabilities and rapid ROI will enable Optimal to increase customer service and support levels.
"Optimal Service Group has a prevalent and respected commitment to customer service, and understands the value that Baxter brings to the table," said Greg Baxter, CEO for Baxter Planning Systems. "The Baxter solution will enable Optimal to further strengthen its leadership position in customer service by increasing the company's ability to better manage its service operations."
Optimal Services Group offers a complete range of installation and repair services available through on-site maintenance; help desk operations, and bring-in centers.
About Baxter Planning Systems Inc.
Since 1993, Baxter has pioneered the development of Web-based solutions to meet the unique demands of after-market, service, repair, and spare parts industries. The Prophet by Baxter(TM) suite of integrated forecasting and planning applications enables Baxter's clients to achieve industry-leading customer service levels while significantly increasing profitability. Headquartered in Austin, Texas, Baxter is privately held, self-funded, and profitable. Global 2000 and Fortune 500 enterprises deploying Baxter solutions include Agilent Technologies, Silicon Graphics, Enterasys Networks, Lucent Technologies, Network Appliance, and Philips Medical Systems. For more information, visit Baxter on the Internet at www.bybaxter.com, or call (866) 323-5959.
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