[January 24, 2005] Siebel Systems and Good Technology Join Forces to Offer Wireless Customer Relationship Management Tweet SANTA CLARA, Calif., Jan. 24 /PRNewswire/ -- Good Technology, Inc., the leader in wireless handheld computing software and service for the enterprise, today announced that it is partnering with Siebel Systems Inc., a leading provider of business applications software, to provide customers with wireless access to Siebel CRM OnDemand. Siebel CRM OnDemand is a leading hosted customer relationship management (CRM) system delivered over the Web and offered at a fixed price per user per month, making it quickly, easily, and affordably deployable without any up-front IT investment. The alliance was formed in conjunction with the unveiling of Good Technology's GoodAccess(TM), announced today. GoodAccess will give Siebel customers secure, wireless access to its hosted OnDemand CRM service on Palm-, PocketPC- and in the future, Symbian-powered handheld devices and smartphones. "Customers adopt Siebel CRM OnDemand because of its industry-specific capabilities, workflow features and analytics functionality, all made available as a rapidly deployable and easy-to-use hosted solution," said Ken Rudin, vice president and general manager, Siebel CRM OnDemand. "With GoodAccess from Good Technology, our customers can extend the benefits of Siebel CRM OnDemand to mobile sales and service professionals using an integrated, secure, reliable and customizable system." GoodAccess allows Siebel CRM OnDemand customers to quickly build tailored wireless CRM applications for handheld computers and smartphones that mirror programs typically used on a desktop or laptop computer. Moreover, using Siebel CRM OnDemand Web services and the GoodAccess Certified(TM) Above All Studio, companies can combine data and functionality from Siebel CRM OnDemand with systems from other vendors such as order management, product catalogs, invoicing and messaging to create integrated, composite applications that meet their unique requirements. GoodAccess enables businesses to securely mobilize their CRM applications using end-to-end AES encryption and sophisticated password control. "Good Technology is partnering with Siebel Systems to empower sales and service professionals to leave their laptops behind and do more business on the road," said Terry Austin, president, Global Field Operations, Good Technology. "Siebel, with its 10-plus years of experience in developing customer relationship management solutions, is an important partner for Good Technology as we jointly pioneer the widespread adoption of wireless applications through the combination of Siebel CRM OnDemand and GoodAccess." Siebel Systems provides organizations with a proven set of industry-specific best practices, CRM solutions, and business processes, enabling corporations to sell to, market to, and serve customers across multiple channels and lines of business. Siebel has built an award-winning alliance program that enables its customers to work with consulting, software, platform and hosting solution companies that have demonstrated proficiencies and complementary offerings with Siebel. By choosing Siebel CRM OnDemand and validated partner solutions, Siebel Systems' customers can pursue a best-of-class software acquisition strategy. About Siebel CRM OnDemand Siebel CRM OnDemand is a hosted CRM offering delivered over the Web and accessible from an Internet browser at a fixed price per user per month. Customers can deploy Siebel CRM OnDemand quickly, easily, and affordably without any up-front IT investments. Hosted by IBM, Siebel CRM OnDemand delivers complete sales, marketing, and service functionality; built-in customer analytics; virtual call center technology; embedded best practices; and world-class hosting services and support. Siebel CRM OnDemand is now available for purchase. For more information, visit http://www.crmondemand.com/. About Good Technology Good Technology is the leader in wireless handheld computing software and service, using industry standards to provide the corporate applications enterprises need on the handhelds they choose over the networks they prefer. The company's GoodAccess and GoodLink products extend mission-critical enterprise applications -- including Microsoft Exchange, Oracle, salesforce.com and Siebel -- to mobile employees when and where they need them, using end-to-end AES encrypted, FIPS-certified security, and cradle-free, real-time synchronization. GoodLink and GoodAccess are combined enterprise software and service that run on a variety of devices and networks, freeing customers from vendor lock-in, and allowing maximum flexibility. Good Technology is located in Santa Clara, California. For more information call 1-866-7-BEGOOD and select the option for sales, e-mail [email protected] or visit http://www.good.com/. CONTACT: Reena Mukamal Good Technology [email protected] +1-408-327-6336 Meghan Butler Horn Group for Good Technology [email protected] +1-415-905-4012 Good Technology, Inc. CONTACT: media, Reena Mukamal of Good Technology, +1-408-327-6336, [email protected]; or Meghan Butler of Horn Group, +1-415-905-4012, [email protected], for Good Technology Web site: http://www.crmondemand.com/ Web site: http://www.good.com/ [ Back To TMCnet.com's Homepage ]