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Envox Worldwide Introduces Envox 6 VoiceXML Studio
[January 10, 2005]

Envox Worldwide Introduces Envox 6 VoiceXML Studio


Software enables rapid development of VoiceXML solutions and, combined with the Envox 6 Communications Development Platform, provides a comprehensive VoiceXML offering

WESTBOROUGH, MA (January 10, 2005) – Envox Worldwide, a leading global provider of voice solutions, today introduced Envox 6 VoiceXML Studio, a graphical development environment that enhances the company’s Envox 6 Communications Development Platform and accelerates the creation of VoiceXML-based voice solutions by 50% or more. Together these Envox products provide developers with a comprehensive VoiceXML offering that includes advanced development and management capabilities.



"The VoiceXML standard is a strong driver for speech adoption because it simplifies the integration of voice solutions with Web infrastructures," said Peter Mahoney, vice president of worldwide marketing, SpeechWorks, a division of ScanSoft. "With the release of Envox 6 VoiceXML Studio, Envox Worldwide reduces the time customers need to develop with VoiceXML and create speech applications that utilize the full breadth of our capabilities."

Envox 6 VoiceXML Studio includes the following key features:


**A graphical programming environment that enables developers to quickly assemble applications from pre-built “functional blocks” for voice user interface management, call control, application logic and database integration. These functional blocks accelerate VoiceXML solution development by 50% or more by eliminating the need for manual coding.

**A library of pre-built user interface components, or “dialog blocks,” which promote “best-practices” in user interface design. Included are dialog blocks for collecting credit card numbers, addresses, account numbers, and much more.

**The flexibility to create a wide range of voice solutions, including interactive voice response (IVR), enhanced self-service, automated directory assistance, alerts and notifications, and carrier solutions, among others.

**VoiceXML 2.0 compatibility. Developers using Envox 6 VoiceXML Studio benefit from the interoperability advantages of VoiceXML, which reduce the cost and effort of integrating voice solutions with automatic speech recognition (ASR) and text-to-speech (TTS) engines, data stores, and enterprise applications.

**Broad platform support. Solutions created with Envox 6 VoiceXML Studio can be deployed on VoiceXML 2.0-compliant gateways and industry-leading J2EE-compliant application servers, such as IBM WebSphere and BEA WebLogic.

“Our partners and customers have identified VoiceXML as a key market requirement,” said Mark D. Flanagan, president and chief operating officer, Envox Worldwide. “We designed Envox 6 VoiceXML Studio to provide them with the powerful development capabilities and superior time-to-market advantages they need.”

Envox 6 VoiceXML Studio is tightly integrated with the Envox 6 Communications Development Platform, creating a complete VoiceXML offering. Developers using Envox 6 VoiceXML Studio in combination with the Envox 6 platform gain the following capabilities:

**Additional development functions not included in the VoiceXML 2.0 specification, including integration with email, Web and fax systems; access to advanced call control functions such as conferencing, fax, PBX integration, ISDN signaling, ANI and DNIS-based actions, and intelligent routing; and extensive integration options for databases, Web services, enterprise applications and legacy systems.

**A bridge between legacy systems and new VoiceXML-based solutions, allowing companies to leverage prior investments in hardware, software, and solution development.

**Seamless support for leading speech and telephony resources from ScanSoft, Nuance, Intel and others.

**A highly scaleable, reliable and fault tolerant VoiceXML gateway.

**The ability to deploy solutions in a wide range of telephony environments including analog, digital, VoIP, SS7 and more.

**Powerful management capabilities that significantly reduce the time and cost of administrating large-scale installations.

“Envox 6 VoiceXML Studio will enable us to cost-effectively utilize the interoperability advantages offered by VoiceXML,” said Peter Edel, professional services manager, Ascom SA-NV, a leading systems integrator that has standardized on Envox 6. “However, the real power is in the application programming capabilities – this is why the combined offering of Envox 6 VoiceXML Studio and Envox 6 is invaluable.”

To receive an evaluation version of Envox 6 VoiceXML Studio, visit http://www.envox.com/getting-started/index.asp and register for the Getting Started program.

About Envox Worldwide

Envox Worldwide is headquartered in Boston, Massachusetts. With over 325,000 ports deployed on a global basis, the company is a leading provider of voice solutions for service providers and enterprise customers that enable anytime, anywhere information access and transactions. Its software and services reduce the cost, time-to-market, and complexity of developing these solutions, which currently include interactive voice response, enhanced self-service, automated directory assistance, contact center & CRM, alerts & notifications, mobile Internet, voice portals and unified communications, among others. The company delivers its solutions through a global network of channel partners, including VARs, Systems Integrators, Service and Solution Providers, ISVs, OEMs, ASPs, consultants and other resellers. For more information, please visit www.envox.com.

For More Information Contact – Catherine Van Evans - +1 508 871 7604 or Stacey Holifield – +1 617 587 2026, [email protected]

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