|[February 09, 2005]
Salesforce.com Leads On-Demand Market with Nearly Eight Times as Many Subscribers as Siebel CRM OnDemand
SAN FRANCISCO --(Business Wire)-- Feb. 9, 2005 -- Salesforce.com racks up almost four times as many subscribers as Siebel CRM OnDemand during 15 month period
Salesforce.com (NYSE:CRM), the market and technology leader in on-demand customer relationship management (CRM), has the industry's most used CRM solution - with nearly eight times as many subscribers as Siebel CRM OnDemand.
During its Jan. 27, 2005, quarterly results announcement, Siebel Systems (NASDAQ:SEBL) announced "total revenue generating subscribers grew from zero at the beginning of Q4 2003 to 28,024 subscribers at the end of Q4 2004" for CRM OnDemand. Analysts have estimated that roughly 8,000 of those subscribers were obtained through Siebel's acquisition of UpShot.
During the same fifteen month period that Siebel CRM OnDemand acquired its 28,024 subscribers, salesforce.com added approximately 111,000 subscribers, as salesforce.com has previously announced.
With a total of more than approximately 13,300 customers and approximately 214,000 subscribers as of Dec. 31, 2004, Salesforce.com is the world's most widely used on-demand CRM solution.
"Salesforce.com is a leader in the on-demand CRM market," said Amy Konary, program director for software pricing, licensing, and delivery at IDC. "Traditional software companies are increasingly responding to market pressures and potential opportunities with offerings designed to compete with on-demand alternatives."
Salesforce.com's mission is to help its customers achieve success with an on-demand CRM solution that is easy to customize, integrate and use regardless of a customer's size, industry or geography. Salesforce.com is committed to offering a solution that can be easily customized to fit the needs of each individual customer - as opposed to traditional cookie-cutter solutions.
In the last few months, salesforce.com has been honored with the following accolades: 2004 InfoWorld 100 for IT Innovation & Resourcefulness, InfoWorld CRM Technology of the Year, Red Herring 2004 Top 100 Innovative Companies, SearchCRM SFA Technology of the Year, and Customer Interaction Solutions Product of the Year.
Salesforce.com is the market and technology leader in on-demand customer relationship management (CRM). Through its award-winning salesforce.com family of products including Salesforce.com (http://www.salesforce.com) and Supportforce.com (http://www.supportforce.com), the company provides a comprehensive suite of CRM applications to help enterprises of all sizes, industries and geographies meet the complex challenge of sharing and managing information on-demand. Salesforce.com and Supportforce.com are built on the sforce client/service integration platform and include the Customforce.com tool for complete on-demand customization. Sforce (http://www.sforce.com) and Customforce.com (http://www.customforce.com) allow customers and independent software vendors to customize and integrate salesforce.com's products, as well as build their own on-demand enterprise applications. As of December 31, 2004, salesforce.com manages customer information for approximately 13,300 customers and approximately 214,000 paying subscribers including Advanced Micro Devices (AMD), America Online (AOL), Automatic Data Processing (ADP), Avis/Budget Rent A Car (Cendant Rental Car Group), Dow Jones Newswires, Nokia, Polycom and SunTrust Banks. Salesforce.com has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM". For more information please visit http://www.salesforce.com, or call 1-800-NO-SOFTWARE.
Salesforce.com is a registered trademark of, and sforce, Customforce.com and Supportforce.com are trademarks of, salesforce.com, Inc., San Francisco, California. Other names used may be trademarks of their respective owners.
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