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Siebel Business Analytics Showing Strong Momentum; New Customers, Expanded Products and Partnerships, Industry Accolades, and Significant Revenue Growth Demonstrate Unique Value of Siebel Business Analytics SolutionsBARCELONA, Spain --(Business Wire)-- April 19, 2005 -- Siebel Systems, Inc. (Nasdaq:SEBL), the leading provider of customer-facing solutions, today announced at its BI Summit conference in Barcelona, Spain, that rapid growth and customer adoption, expanded products, strong partnerships, and increased industry validation are driving momentum for its Siebel Business Analytics solutions. 2004 was a breakout year for Siebel Business Analytics with license revenue increasing to $111.6 million in 2004, a 44 percent increase over 2003 -- representing faster organic growth than that reported by any other major publicly held company in the business intelligence market. Siebel Business Analytics customers now include many of the largest, most analytically sophisticated companies across virtually all industries. "Business analytics is an increasingly strategic area for Siebel Systems, and we continue to demonstrate our commitment to providing market-leading, innovative enterprise BI solutions, resulting in superior business value for our customers," said Larry Barbetta, Senior Vice President and General Manager, Siebel Business Analytics. "The tremendous growth and market acceptance of the Siebel Business Analytics products by customers, partners, and industry experts are clear validation of the value and differentiation of our solutions." Leading Companies Worldwide Select Siebel Business Analytics Siebel Business Analytics solutions have experienced rapid customer adoption since their introduction in December 2001. To date, more than 600 major organizations have made strategic commitments to Siebel Business Analytics, with more than 75 percent of such customers now licensing the Enterprise Edition of the product, which provides next-generation BI capabilities across any enterprise data source. This demonstrates the growing acceptance of Siebel Business Analytics as providing innovative enterprise-wide BI capabilities. Siebel Business Analytics has been adopted by many of the most successful global organizations, including 15 of the 25 largest Fortune 500 U.S. corporations, four of the top five commercial banks, seven of the top nine pharmaceutical firms, and four of the top five telecommunications providers. Companies such as Abbey National Plc; Azko Nobel Car Refinishes BV; BMW Financial Services; BT; Cadence Design Systems; Cendant Corp.; Cisco Systems; Hershey Foods Corp.; HP; IBM; Ingersoll-Rand Company; Novell, Inc.; Nykredit A/S; Peresco NA; Royal Bank of Canada; Sabre, Inc.; United Healthcare Services; and Union Pacific Railroad Company have selected or expanded their commitment to Siebel Business Analytics to address their next-generation business intelligence needs. Market Leadership and BI Industry Awards For the second consecutive year, Siebel Systems was recognized by leading IT market research and advisory firm, IDC, as the market share leader in customer analytic applications in 2004. According to IDC, Siebel Systems captured 15.4 percent of the worldwide market for these applications in 2003, and Siebel Business Analytics continued to grow faster than the overall market, which is forecast to reach $1.5 billion by the end of 2008. The Siebel Business Analytics implementation at Cisco Systems was recognized by Intelligent Enterprise as the winning application in the Best Business Intelligence Application category of the publication's prestigious 2004 RealWare award. Judged by an independent panel of experts, the RealWare Awards recognize outstanding customer IT applications that meet strategic business objectives and deliver return on investment (ROI). Expanded Product Offerings Drive Actionable, Real-Time Insight for the Whole Enterprise Drawing from all relevant enterprise data sources, Siebel Business Analytics help employees across all functions and at all levels in the organization gain the fact-based insights needed to drive superior business performance. During Q4 2004 the company significantly expanded the Siebel Business Analytics product suite with the introduction of new financial, supply chain, and workforce analytic applications, as well as enhanced customer analytic applications. This introduction added more than 20 new analytic applications to the Siebel Business Analytics product line, which now includes a complete range of offerings to address business analytics needs across the enterprise, including sales, service, marketing, finance, procurement, human resources, operations/supply chain, and executive management. These analytic applications include prebuilt adapters that interface with a wide range of enterprise applications from companies including Siebel, SAP, and Oracle and PeopleSoft, among others. Expanding Partner Ecosystem Over the past year, Siebel Systems has also significantly expanded its strategic partnerships with leading vendors, resulting in unparalleled customer choice. -- IBM and Siebel Systems extended their global strategic alliance around BI and analytics. IBM Business Consulting Services introduced prepackaged rapid deployment offerings and created a Center of Excellence for Siebel Business Analytics. IBM DB2 Data Warehouse Edition and Siebel Business Analytics are optimized to work together. -- Microsoft Corp. and Siebel Systems are continuing their existing strategic relationship around BI and analytics that has delivered optimization of the Siebel Business Analytics solutions with the Microsoft Windows Server System family of products, including Microsoft SQL Server components such as Analysis Services and Reporting Services. -- Teradata and Siebel Systems enhanced their strategic platform partnership, which has delivered Siebel Business Analytics solutions optimized for the Teradata database, to include the new Siebel analytic applications for enterprise-wide insight. Additionally, the companies introduced an implementation methodology to integrate Teradata Industry-specific Logical Data Models and Siebel Business Analytics prebuilt analytic applications for support of enterprise data warehousing. About Siebel Business Analytics Siebel Business Analytics solutions provide real-time and enterprise-wide insight for all users. Tailored for more than 20 industries and providing rapid deployment with low cost of ownership, Siebel Business Analytics applications are prebuilt enterprise solutions powered by the Siebel Business Analytics platform, a family of next-generation BI platform products. Additional information is available at www.siebel.com/analytics. About Siebel Systems Siebel Systems is the world's leading provider of customer-facing solutions that deliver demonstrable business results and long-term competitive advantage. Siebel's multichannel offerings allow organizations to intelligently manage and coordinate all customer interactions across the Web, contact center, field sales/service force, branch/retail network, and indirect and partner distribution channels. Siebel solutions draw upon the company's best-in-class capabilities in customer relationship management (CRM), business intelligence, and customer data integration and can be deployed as licensed software or as a hosted service. Siebel solutions are tailored to the unique needs of 23 industries and incorporate industry-specific business processes, best practices, and business insight. They are the product of more than $2 billion in R&D investments and reflect over 11 years of experience with more than 4,000 organizations. Together with its extensive global network of alliance partners, Siebel provides the people, process, and technology expertise critical in driving business value from the deployment of customer-facing solutions. Over 3 million users worldwide in organizations of all sizes depend on Siebel solutions to deliver dramatic improvements in how they identify, acquire, retain, and serve customers. For more information, visit www.siebel.com. For more information on Siebel Systems solutions and services, please visit our Web site: CRM -- http://www.siebel.com/crm; OnDemand Solutions -- http://www.crmondemand.com; Industry CRM -- http://www.siebel.com/industry-crm; Call Center and Service -- http://www.siebel.com/call-center; Sales Force Automation -- http://www.siebel.com/sales-force-automation; Marketing Automation -- http://www.siebel.com/marketing-automation; Business Intelligence -- http://www.siebel.com/business-intelligence; Integration Solutions -- http://www.siebel.com/integration-solutions; CRM Services -- http://www.siebel.com/crm-services Except for the historical information contained herein, this press release contains forward-looking statements that involve risk or uncertainties. Future operating results of Siebel Systems may differ from the results discussed or forecasted in the forward-looking statements due to factors that include, but are not limited to, risks associated with customer relations, such as the availability of Siebel Systems' products and services, customer implementation of products and services, relationships with customers, third-party vendors and systems integrators, concentration of revenues in a relatively small number of customers, existence of errors or defects in products, ability to successfully manage growth, significant current and expected additional competition and the need to continue to expand product distribution and services offerings. Further information on potential factors that could affect the financial results of Siebel Systems are included in Siebel Systems' Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and its other filings with the Securities and Exchange Commission, which are available at www.sec.gov. Siebel Systems assumes no obligation to update the information in this press release. Siebel is a trademark of Siebel Systems, Inc. and may be registered in certain jurisdictions. All other product and company names mentioned are the property of their respective owners and are mentioned for identification purposes only. |
