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Bandwidth.com Launches Nationwide Business Voice over Internet Protocol (VoIP)
CARY, N.C., Oct. 26 /PRNewswire/ -- Bandwidth.com, a leading national provider of business Internet access, today announced the launch of BandwidthVoice, its hosted Voice Over IP (VoIP) local and long distance service for businesses. Bandwidth.com is also pleased to announce that it has signed an agreement to join the Level 3 Communications, Inc. Partner Program. As a Level(3)Enabled Partner, Bandwidth.com will offer business VoIP services to small and medium size businesses (SMBs) using Level 3's (3)Tone(SM) Business services and other Level 3 VoIP services.
Bandwidth.com serves more than 2,000 business customers nationwide as a single source for purchasing, deploying and maintaining the most advanced internet and voice business services. Through its website and call centers, Bandwidth.com delivers the widest service availability, guaranteed best prices, superior pre-sales support, and innovative customer service.
Bandwidth.com now offers a comprehensive suite of hosted business VoIP local and long distance solutions including a hosted PBX which eliminates the need to install expensive PBX hardware at the customer site. Bandwidth.com's BandwidthVoice service is immediately available nationwide to most business addresses.
"The launch of Bandwidth.com BandwidthVoice enables us to serve business customers with a complete internet, local, and long distance solution with enterprise grade features, guaranteed levels of service and for only a fraction of current costs," said David Morken, Bandwidth.com's president.
"Level 3 has been providing VoIP services since 1999 over what is now the largest and most reliable softswitch network in the world," said Steve Stewart, Vice President of Channel Programs at Level 3. "We are very pleased to be working with Bandwidth.com in their new business offering, and we look forward to helping the company deliver the benefits of VoIP to their business market."
Bandwidth.com BandwidthVoice is comprised of a suite of enhanced voice and data services hosted on the Level 3 nationwide platform. This service creates a virtual working environment by connecting all company locations and remote employees with the same dialing plan, allowing intra-company 4- or 5-digit dialing, forwarding of calls and voicemail messages between locations. With Bandwidth.com BandwidthVoice, users can manage all of their office communications needs through any Internet access, browser, or wireless device.
Benefits of Bandwidth.com BandwidthVoice include:
- Reduced costs of up to 40 percent resulting from simple calling plans,
free calls between locations and reduced operations costs;
- Streamlined administration resulting from point-and-click tools,
eliminating the need for costly maintenance and support;
- Shared features resulting from a hosted environment, which ensures that
businesses and their remote locations all operate on the same platform;
- Enhanced functionality that is typically associated only with high-end
PBX systems;
- Enhanced scalability that allows new users to be added as businesses
grow without having to buy new switches or cards.
Standard CLASS and PBX functions include:
- Local calling
- Long distance calling
- Voicemail
- Unified Messaging
- Audio and Web conferencing
- Web-based Office Administrator tool
- Web-based Personal Communication Manager tool
Other key features include Flexible Feature Mapping such as handset volume control, hands free dialing and hook flash; Personal Locator such as find me/follow me function that forwards up to three numbers; Unified Messaging that provides a single point of integration for voicemail, e-mail and fax messages; and a Plug-in for Microsoft Outlook.
To ensure the best service possible, Bandwidth.com employs a number of unique customer service tools including the Pricing Portfolio, Installation Advantage and Trouble Ticket Accelerator, all of which are accessible through its customer service portal. Bandwidth.com's Pricing Portfolio provides price quotes from every major carrier that offers service to a customer's location. The Installation Advantage lets customers monitor the progress of their installations online. In addition, they have access to Bandwidth.com's experienced provisioning team to help answer questions and troubleshoot any difficulties during the installation process. The Trouble Ticket Accelerator enables the customer to place a trouble ticket directly with the carrier, but lets them leverage Bandwidth.com's partnership to get quicker resolution.
About Bandwidth.com
Over the past five years, Bandwidth.com has revolutionized the acquisition of Internet access for small to medium sized businesses. As the market-leading intermediary between telecom providers and customers, Bandwidth.com has created a new way for businesses to purchase Internet access. Through its relationship with leading telecom providers, Bandwidth.com offers unparalleled selection, price and service. The company's unique methodology and experienced team ensure accountability and service superior to traditional Internet access providers. Bandwidth.com has met the Internet access needs of nearly 2,000 customers, selling more than $2.5 million of data connectivity monthly. For more information, visit http://www.bandwidth.com/ .
(3)Tone and Level(3)Enabled are service marks of Level 3 Enhanced Services, LLC and Level 3 Communications, Inc. respectively in the United States and/or other countries. (3)Tone Business service is provided by Level 3 Enhanced Services, LLC.
Bandwidth.com Inc.
CONTACT: Kristi Lee, +1-919-754-9511, or mobile, +1-919-270-8054, orKristi@srkcommunications.com ; or Shawn Ramsey-Kroboth, +1-919-359-0947, ormobile, +1-919-621-0737, or shawn@srkcommunications.com , both of SRKCommunications, for Bandwidth.com
Web site: http://www.bandwidth.com/
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