InfoVista Selected by Canada's Leading Telecommunications Company for Internal and Customer Performance Management

[October 25, 2004]

InfoVista Selected by Canada's Leading Telecommunications Company for Internal and Customer Performance Management

PARIS and HERNDON, Va., Oct. 25 /PRNewswire-FirstCall/ -- InfoVista , the leading global provider of Business Technology Intelligence (BTI) today announced Bell Canada has selected InfoVista for internal performance management and external customer- facing reporting. Bell Canada chose InfoVista as its primary performance management and service level management solution for proactive management of the network, enhanced SLA visibility and to provide service level reporting to their customers.

As part of a phased approach, InfoVista will provide Bell Canada with critical performance management functions that enable efficiency, reliability and customer satisfaction. An early warning system will be used by Bell Canada for preemptive problem identification, trend analysis for proactive capacity planning, rapid troubleshooting of performance problems and intuitive service level reporting. A personalized Portal interface featuring dynamic dashboards and real-time performance information will give Bell Canada simplified management of internal operations while providing external customers innovative reporting and management services.
Bell Canada evaluated the leading network management vendors in search of solutions that could meet their specific performance reporting requirements. InfoVista was selected because of a unique ability to deliver a flexible, multi-user Portal interface, provide real-time and historical performance reporting, support customization for new service offerings, to scale as new services are released and to offer customers online information in both English and French. InfoVista's expertise in global network, MPLS, IP VPN and IP Service management has given Bell Canada a trusted advisor in creating new, high-value communication and management services.
"InfoVista's service-centric performance management solution gives Bell Canada the opportunity to take advantage of growing demand for Selective Outsourcing and Managed Services offerings," stated Jean Luc Valente, SVP of Marketing, Product Management and Alliances, InfoVista. "With InfoVista's flexible, scalable architecture and service activation interoperability, Bell Canada will be able to meet customer needs, reduce risk of delivering new services and remain the leader in their market."
About InfoVista
InfoVista enables service providers and enterprises to manage and optimize their IT offerings through service-centric performance management solutions. InfoVista solutions are built on a proven software architecture that collects and analyzes performance information from thousands of IT assets in real time. InfoVista transforms these technology metrics into business relevant, insightful and actionable information. InfoVista calls this transformation, and the resulting actionable information -- Business Technology Intelligence (BTI). Eighty percent of the world's largest service providers as ranked by Fortune(R), as well as leading Global 2000 enterprises, have selected InfoVista to maximize the value of their business technology assets. Representative customers include Allstream, Banques Populaires, Banque de France, BellSouth, Broadwing Communications, Defense Information Systems Agency (DISA), Deloitte & Touche, Deutsche Telecom, France Telecom, Savvis Corporation, Singtel, US Cellular and Verio Inc. InfoVista stock is traded on the NASDAQ (IVTA) and the Nouveau Marche (FR0004031649). For more information about the company, please visit http://www.infovista.com/
InfoVista

CONTACT: Joanne Rasch of A&R Partners for InfoVista, +1-301-871-3335,jrasch@arpartners.com; or Arlene Taffera of InfoVista, +1-703-435-2435ext 236, ataffera@infovista.com

Web site: http://www.infovista.com/

Company News On-Call: http://www.prnewswire.com/comp/149429.html

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