TMCnet News
Convergys Promotes New Executive AUSTIN, Texas, Oct. 11 /PRNewswire-FirstCall/ -- Convergys Corporation , a global leader in integrated billing, employee care, and customer care services, announces the appointment of Jim Sink to be Convergys' new vice president of North American Wireline Program Delivery in its Information Management Group (IMG). His responsibilities include ensuring successful delivery of Convergys software to top wireline communications clients and overseeing professional services delivery.Opet said this new appointment reflects the high commitment Convergys has to its' clients. "Convergys recognizes the great talent we have within our company. We are confident Jim will continue to be an extraordinary customer liaison and carry on the strong Convergys tradition of delivering service excellence." Prior to his current position, Sink was vice president of Customer Experience for WhisperWire, a company acquired by Convergys in May 2004. Previously, Sink was vice president of Global Services for 724 Solutions, a wireless solutions provider for the financial services industry. He has also held positions with TANTAU Software and Lotus Development, an IBM company. Sink earned his bachelor's degree from Southern Methodist University. He is based in Austin. About Convergys Convergys Corporation, a member of the S&P 500 and a Fortune Most Admired Company, is a global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in nearly 60 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries. We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers and their employees. This commitment is validated by the more than 1.5 million individual bills our software produces each day to support more than 100 million subscribers, and by the more than 1.7 million separate customer and employee contacts we manage each day, both live and via electronic interaction. Convergys(R) employs more than 60,000 people in 60 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia. Convergys is on the net at http://www.convergys.com/ and has world headquarters in Cincinnati. (Convergys and the Convergys logo are trademarks of Convergys Corporation.) For further information, contact: Lisa Peterson Bobby D'Arcy Porter Novelli Convergys Corporation (Phone): (512) 241-2233 (Phone): (513) 723-6956 [email protected] [email protected] Convergys Corporation CONTACT: Lisa Peterson of Porter Novelli, +1-512-241-2233, [email protected] , for Convergys Corporation; or Bobby D'Arcyof Convergys Corporation, +1-513-723-6956, or [email protected] Web site: http://www.convergys.com/ |