[October 04, 2004] MOUNTAIN, LTD. Bolsters Commitment to Quality with ISO 9001:2000 and TL 9000 Certifications NEW GLOUCESTER, Maine --(Business Wire)-- Oct. 4, 2004 -- Industry's First Recruiting Firm to Achieve Certifications for Contract Staffing and Permanent Placement Services MOUNTAIN, LTD.(TM), a leader in worldwide recruiting, today announced that it is the first contract staffing and permanent placement recruiting firm to achieve ISO 9001:2000 and TL 9000 certifications. Validating the company's commitment to the highest levels of quality in the staffing industry, these certifications outfit MOUNTAIN, LTD. with a stringent set of guidelines, procedures, and metrics to ensure that the company consistently provides services that meet or exceed the requirements and expectations of its clients, applicants, and employees. "In the world of staffing and human resources, we believe that quality is the foundation of service, and there must be uncompromising integrity in each transaction," said Joseph H. Hosmer, President and CEO of MOUNTAIN, LTD. "We are extremely pleased to have achieved ISO 9001:2000 and TL 9000 certifications as a validation of our continuous commitment to quality. This enhances our ongoing training to keep pace with the ever-changing legal requirements of the federal and state governments. While the guidelines and metrics of these certifications are rigorous, the program keeps us organized and ensures attention to minute details that can become critical if overlooked." Leveraging state-of-the-art quality systems and assessment processes, TL 9000 certification provides a single common set of worldwide telecommunications quality management requirements that extend the requirements of existing industry standards and practices such as ISO 9001:2000. By ensuring MOUNTAIN, LTD. implements, monitors, and maintains certain performance and cost-based metrics, ISO 9001:2000 and TL 9000 certifications enable MOUNTAIN, LTD. to: -- Meet customer demands -- Improve consistency and performance -- Raise customer satisfaction levels -- Improve customer perception -- Increase productivity and efficiency -- Improve communications -- Attain competitive advantages -- Achieve cost reductions "In our current surge of growth, and with the significant changes the recruiting industry anticipates in the next few years, the practices outlined by ISO 9001:2000 and TL 9000 certifications create an excellent framework to consistently achieve the highest standards of service for our clients, while enabling us to thoroughly train new recruiters," said April Metivier, Vice President of Operations and Director of Quality at MOUNTAIN, LTD. About MOUNTAIN, LTD. For nearly three decades, MOUNTAIN, LTD. has been a worldwide staffing leader, global solutions provider, and international permanent placement firm specializing in telecommunications, and more recently the healthcare, engineering, and finance industries. Committed to quality and professionalism, MOUNTAIN, LTD. is a member of the National Association of Personnel Services (NAPS) and is ISO 9001:2000 and TL 9000 certified for staffing and permanent placement services. For more information visit us at www.mountainltd.com. (C) 2004 MOUNTAIN, LTD. MOUNTAIN, LTD. Is a trademark of MOUNTAIN, LTD. All other trademarks or registered trademarks are property of their respective owners. [ Back To TMCnet.com's Homepage ]