[November 15, 2004] ACE*COMM to Speak on Solutions for VoIP Service Delivery at IPComm 2004; Presentation to Cover Key Technologies for Implementing VoIP Services and Enabling OSS Functions GAITHERSBURG, Md. --(Business Wire)-- Nov. 15, 2004 -- ACE*COMM Corporation (NASDAQ:ACEC), a global provider of advanced operations support systems (OSS) solutions for communications networks, announced today that it will be presenting at the IPComm 2004 Conference, November 15-17, in Las Vegas, Nevada - the industry's premier event for enterprises and service providers who seek proven strategies and solutions to plan, build, and deploy Voice over IP (VoIP). ACE*COMM's Senior Vice-President and Chief Marketing Officer, Chris Couch, will present: "Making VoIP Work: Critical Technologies for Implementing IP Services and Enabling OSS Functions" as part of 'Track 1: Infrastructure: Planning & Implementation', on Wednesday, November 17 at 2:45 PM. This track sets the stage for the key decisions that carriers and service providers must make regarding when, where, and how to deploy VoIP. Mr. Couch will draw from ACE*COMM's IP mediation experience to illustrate how an effective mediation platform solves VoIP implementation and integration problems. Service providers who plan to upgrade their OSS/BSS to support the rollout of IP Voice and application services face a number of challenges in terms of deployment and integration with their existing OSS/billing systems. These challenges can include: -- Translating events to standard call records -- Time-to-market demands -- Integrating with legacy billing systems -- Tying together data from disparate sources to ensure that all required information (content, usage, service, jurisdiction, partner information) is available to the OSS applications -- Reducing the volume of call records sent to the billing system - and thus the cost of bill processing - without reducing the revenue from the billable calls -- Recovering potentially lost revenue by correcting erroneous call records before they are sent to - and rejected by - the billing system The presentation will use real-life case studies to illustrate how an effective mediation platform solves implementation and integration problems by creating a layer of service control between the usage collection system and the downstream OSS/BSS. For more information, contact: [email protected]. About IPComm 2004, CCMI and WIS Pubs CCMI and WIS Pubs, business units of publisher UCG based in Rockville Maryland, are the producers of IPComm 2004. For more information on IPComm 2004, visit www.ipcomm2004.com. CCMI is the telecom industry's leading source for telecom information and applications. Our products and services help thousands of telecom providers and end-users, in the US and abroad, compete effectively, meet deadlines, cut costs and work smarter. For more information on CCMI, visit www.ccmi.com. WIS Pubs is a premier producer of IT publications, conferences and seminars. More than 250,000 professionals worldwide rely annually on WIS publications and events for expert strategies, instruction, and best practices to optimize their IT investments. For more information on WIS Pubs, visit www.wispubs.com. About ACE*COMM ACE*COMM is a global provider of advanced operations support systems (OSS) solutions for telecom service providers and enterprises. ACE*COMM's solutions are applicable to a range of legacy through next-generation networks that include wired, wireless ,voice, data, multi-media, and Internet communications networks. These solutions include the analytical tools required to extract knowledge from operating networks - knowledge customers use for revenue recovery, reduction of costs, acceleration of time-to-market for new services, and more effective customer care. ACE*COMM also offers interoperable wireless billing and electronic payment solutions, in addition to mediation and OSS solutions, for operators in both developed and emerging markets around the world. For over 20 years, ACE*COMM technology has been effectively deployed for more than 300 customers, spanning over 4000 installations, in 70 countries world-wide. ACE*COMM-installed products are presently enabling the success of customers and partners such as AT&T, Cisco, IBM, Marconi, Motorola, Alcatel, General Dynamics, Northrop-Grumman, Unisys, and Siemens. ACE*COMM is a registered ISO 9001 quality standard company. For more information, visit www.acecomm.com. ACE*COMM, NetPlus, the ACE*COMM logo and N*VISION are registered trademarks, and Convergent Mediation is a trademark, of ACE*COMM Corporation. Except for historical information, the matters discussed in this news release include forward-looking statements that are subject to certain risks and uncertainties that could cause the actual results to differ materially from those projected, including, but not limited to: the failure of anticipated demand to materialise, delays or cancellations of orders due to various factors, including business and economic conditions in the U.S. and foreign countries; industry-wide slowdowns, any limitations on customers' financial resources, the continued convergence of voice and data networks, the continuing success of the Company's strategic alliances for product development and marketing, customer purchasing and budgetary patterns or lack thereof; pricing pressures and the impact of competitive products; the timely development and acceptance of new products; the Company's ability to adequately support its operations, and other risks detailed from time to time in the Company's Report on Form 10-Q and other reports filed with the Securities Exchange Commission. 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